Requisition No: 801807

Agency: Economic Opportunity

Working Title: 801807-DEO-SENIOR INFO TECH BUSINESS CONSULTANT-SES - 40036001

Position Number: 40036001

Salary: $60,000 - $77,000

Posting Closing Date: 05/19/2023

Anticipated Vacancy

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the link : http://www.floridajobs.org/

The Work You Will Do:

The Senior Info Tech Business Consultant-SES is a member of the Reemployment Assistance Application Development team of the Division of Information Technology. This position serves in a supervisory position for application development team members with a focus on computer programming, business analysis and software testing solutions. This position supports software development and ongoing operations for various application projects from conception, initiation, requirements, design, development and testing, deployment, and support.

The Difference You Will Make:

DEO is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is a vital to the Agency’s vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

We make available other career growth opportunities such as CPM “Certified public Manager”, LinkedIn Learning and Gartner GTP access.

Where You Will Work:

• Tallahassee, FL

Tallahassee is Florida’s Capital City and continues to grow attracting development and new business. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. DEO is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the Capitol. Each spring, the legislative session opens and people pour in to see the State perform its business. So regardless of what brought you here, being here will guarantee you an experience vibrant with entertainment, culture and delight. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University(FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

* State Group Insurance coverage options+ * Retirement plan options, including employer

(health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided

* Career Growth * Highly skilled, professional environment

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:

• $60,000 – $77,000 Annually

Your Specific Responsibilities:

“Supervisory employees” are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.

• Application Development Maintenance Management
• Guide and support software development efforts and the troubleshooting of system incidents.
• Evolve and implement defined software development lifecycle and software development methodology practices.
• Remain up-to-date on current technologies, industry trends, methodologies and best practices.
• Foster and develop appropriate business relationship management for supported programs.
• Report team progress through appropriate status reporting protocols and mechanisms.
• Perform quality assurance of assigned team member work products.
• Promote, deliver and assist in the development of strategic plans at all levels.
• Project manage efforts as assigned using defined project management methodologies.
• Analyze and balance multiple competing objectives, scopes, issues and organizational changes.
• Works to mitigate security risks and issues as defined in Information Security policies.
• Create or maintain Testers’ process flow, onboarding document, and review test cases.
• Responsible to mature testers’ Community of Practice (CoP)
• Responsible for communicating project status, risks, and delay of the project delivery.

Required Knowledge, Skills, and Abilities:

• Working experience with software development teams comprised of multiple computer programmers for one application.
• Ability to lead and work with cross-functional, matrix team structures.
• Knowledge of, and ability to explain various software development lifecycle, and software development methodologies, i.e. waterfall, agile, lean, Scrum, SAFe®.
• Knowledge of, and ability to explain business software’s role and objectives.
• Ability to explain service oriented architectures and the benefits of those.
• Knowledge of practices and ability to build teams and foster business relationships.
• Knowledge of project management disciplines and concepts.
• Knowledge of supervisory, personnel management duties and responsibilities.
• Ability to display methodical problem solving and decision-making practices.
• Knowledge of, and ability to explain various IT Service Management policies, processes and procedures.
• Ability to lead and work with cross-functional, matrix team structures.
• Knowledge of TFS 2015 or higher or ADO with Test Manager
• Knowledge of UFT or other testing tools.
• Advanced knowledge in MS Office Suite, including Word, Excel, PowerPoint, and Visio.
• Knowledge of Scrum

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

Minimum –

The selected candidate may be required to work weekends or after regular work hours.

Preferred:

• 3 or more years of agile/scrum experience

• Knowledge of the Reemployment Assistance Program
• 3 or more years of team leadership experience

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.