Job description

National Sales Training - Training Coordinator
PURPOSE
The purpose of the Organizational Development Specialist is to serve as an internal consultant on the design and implementation
of strategic initiatives and courses. This role will also identify training needs, design, direct and deliver learning, and measure
effectiveness through a PDCA (plan/do/check/act) process. As appropriate, the OD Specialist will work with appropriate personnel
to maintain materials and records.
ESSENTIAL DUTIES
q Assesses training requirements for targeted areas based on performance metrics, quality indicators and other information.
q Designs and/or prepares training/instructional materials, teaching aids and devices with input from appropriate departments.
q Edits and revises existing training presentations for deployment online, including adding vocal commentary, video clips, and
animated graphics.
q Manages an online learning management system and established best practices for processes and content.
q Delivers/coordinates presentations, stand-up training or instruction to staff, customers or the general public (including on-line).
q Completes organizational assessments using a variety of proven methods to identify and solve complex organizational
problems and contribute to new growth opportunities.
q Facilitates collaboration to find innovative business solutions.
q Coordinates with Human resources to administer on-line policy and procedure training for clerical, supervisory, technical and
middle management.
q Monitors and evaluates effectiveness of training and develops countermeasures as appropriate.
q Coordinates outside training resources as required including vendor evaluation, resource procurement, etc.
q Develop and maintain training requirements for each appropriate job description (non-exempt/exempt)
q Develop a skills certification program for appropriate positions.
q Interface with HR personnel to ensure that completed training by current personnel is reflected in the HRIS or appropriate
records system.
q Accurately assesses the cultural environment and promotes diversity.
q Provide excellent customer service to internal and external customers by being proactive and responsive.
PHYSICAL DEMANDS/WORK ENVIRONMENT
q Must be able to regularly stand, walk, and use hands to handle or feel objects
q Exposure to the following elements: noise, heat, cold, dust, oil, and grease (10% of work hours)
q Office/professional environment (90% of work hours)
MINIMUM REQUIREMENTS
q Servant Leader
q An Engineering degree or equivalent experience
q Working knowledge of basic quality control concepts such as sampling plans and Statistical Process Control
q Excellent written and verbal communication skills
q Ability to use measuring tools and devices such as scales, micrometers, and calipers
q Strong working knowledge of Microsoft Office
q Strong interpersonal and problem-solving skills
q Knowledge of inspection techniques and ability to read technical drawings
q Ability to perform duties with minimal direction

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