Job description
- Make daily floor plans per shift to ensure proper rotation and coverage of stations.
- Supervise floor service in dining rooms during hours of operation.
- Perform employee evaluations and manage issues related to attendance records.
- Maintain communication with the Chef on all food service and menu issues.
- Communicate with management, chefs, and culinary staff to fulfill and address issues or needs requested by guests and employees.
- Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
- Keep inventory form and stocking area updated.
- Inspect food coming from support departments to assure freshness and quality.
- Maintain direct communication with guests for special requests and large party reservations.
- Perform other job-related duties as requested.
SUPERVISION:
- Bus persons (multiple outlets).
- Gourmet Food II (multiple outlets).
- Gourmet Food (multiple outlets).
- Host persons (multiple outlets).
- High school diploma or equivalent.
- Two (2) years of related experience.
- Work varied shifts, including weekends and holidays.
- Bachelor’s degree or equivalent work experience.
- Three (3) years of Food and Beverage experience including supervisory/managerial experience.
- Experience working in a similar resort setting.
- Working knowledge of all Food and Beverage products, menu items, and equipment.
- Working knowledge of Culinary Union contracts.
- Working knowledge of health, safety, and sanitation regulations.
- Working knowledge of Point of Sale (POS) systems and operations.
- Bilingual, English as the primary or secondary language.
- Food Handler Card.
- Alcohol Awareness Card.
- Non-Gaming Card.
KNOWLEDGE, SKILLS, AND ABILITIES:
- High-volume restaurant management or supervisory experience required.
- Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.
- Effective listening abilities with strong judgment skills.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.
- This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This is a required checklist for attachment to Position Descriptions. It clarifies the smallest components of the mental and physical requirements of the job. Check all areas that are essential in performing the job, according to the essential functions section in the position description guidelines. Signatures are to be obtained at the time of the interview for the position.
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