Job description

From equipment selection and supply, through training and after sales service, Connell Material Handling is a complete full service provider for all material handling needs. Since 1929, our company has been a valued and trusted supplier of forklift trucks and material handling equipment in the greater Saint Louis Metro and Southwestern Illinois areas. Beginning in 2013, we expanded our coverage to include the Kansas City and Southwest Missouri and in 2022 we added our presence in Memphis, TN. We’ve grown by adding top notch employees who make our customers our highest priority! Our customer base ranges from small businesses with one forklift to Fortune 500 companies with an entire fleet.

At Connell, our team members are essential to our success. We look to add team members that share our vision, values, and safety guidelines while supporting all that makes Connell a leader in the material handling equipment and service industry. We have a unique opportunity for an organized, detail oriented Service Coordinator/Administrative Assistant. This individual will work with both our Service & Parts departments coordinating performance maintenance schedules and parts as well as perform various office administrative duties for the branch.

Essential Duties and Responsibilities (including but not limited to):

• Establish professional relationships to create a world class customer service experience with every customer.
• Accurately prepares and closes work orders for service crew and ensures their timely processing.
• Schedules service call and dispatches service crew.
• Keeps records of service calls and work orders.
• Effectively uses Softbase & Tinnacity software for optimal performance and cost/time management.
• Review for accuracy and email all customer and vendor invoices.
• Organize and maintain work order & customer file system, and files correspondence and other records.
• Coordinate with Sales and Rental Departments.
• Prepare proposals/quotes for customers.
• Assist managers in coordinating schedule and makes appointments.
• Conduct research, compile and prepare reports for branch management.
• Work between all departments to ensure all administrative duties are completed daily.

Competencies:

• Great problem solving and strategic thinking abilities, adaptability, initiative, innovation, dependability, interpersonal skills, orientation to customer service, willingness to provide organizational support, and display close attention to detail.
• Must be willing to learn in a fast paced environment with little direction
• Good oral and written communication skills.
• MS Office skills.
• Ability to quickly learn new software.
• An individual should demonstrate analytical and technical skills.
• Strong project and change management skills, along with an orientation to teamwork, keen business acumen, and good cost consciousness are all required traits.
• Handle multiple projects simultaneously and be flexible with varying job duties as assigned.
• Must have the ability to prioritize and organize assignments.

Requirements:

• Must be computer literate with faster than average data entry abilities.
• Must be adaptable to ever changing work environment
• Must have a positive upbeat attitude and treat all customers and co-workers with the utmost respect.

What we offer to you:

• Competitive compensation package
• 100% Company paid medical/dental/vision benefits after 90 days
• 401K with company match program available after 90 days
• Paid holiday, personal and vacation time
• Opportunity to work with professional people who care about one another

To learn more about Connell Company visit:

· jjconnellco.com

· https://www.facebook.com/JJConnellCo

Job Type: Full-time

Pay: $25.00 - $36.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Kansas City, MO 64116: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative: 2 years (Required)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.