ServiceMaster Dynamic Cleaning has been in business for 25 years. We are an experienced and successful Disaster Restoration company that provides first-class service to businesses and homeowners throughout Massachusetts and Rhode Island after a fire, water, or mold disaster. We are a fast-paced and fun office seeking a detail-oriented customer service professional. This role is the go-to person for everything having to do with the administration of our jobs. Must possess excellent telephone and customer service etiquette and dedication to finding answers to problems promptly. Candidate should have a problem solving mentality with a pleasant disposition.

Key Responsibilities:

• Receiving and scheduling new jobs
• Working with Project Managers to coordinate and manage the schedule
• Utilizing multiple databases to insure job information is accurate
• Additional projects on an as needed basis

Key Skills:

• Phone based customer service experience - call center experience a plus
• Ability to multi-task
• Ability to prioritize job tasks based off company's daily schedule and needs
• Self motivated
• Works efficiently as a team member and individually

Excellent attention to detail and ability to ask questions

We offer a great atmosphere filled with humor, support, and a dedication to doing our jobs to the best of our ability.

Full-Time

Benefits:

• Paid vacation
• Sick time
• Holidays
• 401K with match
• Medical and Dental insurance.

Please submit a resume and salary requirements for consideration.