Job description

Are you a recent graduate or office professional seeking a challenging new role that involves working for a company that helps improve the quality of life of individuals around the greater Memphis-area?

We here at Right at Home have been providing in-home personal care to seniors and individuals with special needs for 13+ years through the greater Memphis-area and are growing! We’re seeking an individual who can immediately make a positive impact in our office, bringing to the table efficiency when it comes to everyday tasks, but also a new perspective that leads to overall operational improvements.

This full-time position involves scheduling (i.e. creatively matching available care staff with open client shifts), HR support (ex. running new hire orientation and providing limited additional support to recruitment) and systems management (ex. back-billing and ensuring care staff are compliant with clock ins and outs).

Hours: M-F 8:30am—5:00pm, plus nights and weekends on-call

Want to apply? Follow next steps, or call our office M-F to setup a time to come in.

We look forward to hearing from you!

Essential Functions

· Answers telephone, takes inquiries or messages using good telephone technique.

· Schedules clients/facilities with appropriate associates, making all follow through calls necessary to produce an effective, smooth flowing schedule.

· Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.

· Assists with checking associate work references.

· Performs payroll duties including verifying time sheets, and computer input of time sheet changes for payroll processing.

· Communicates continually with associates and clients to evaluate service.

· Responds promptly and courteously to all clients’ calls.

· Serves as a liaison between associates and Direct of Home Care.

· Verifies valid licenses and certifications with appropriate licensing body.

· Performs on-call coordinator duties as needed.

· Assists with sales, marketing, and public relations efforts.

Additional (non-essential) Functions

· Other general office and clerical functions.

· Other duties assigned by the Director of Home Care.

Pay/Benefits

· $40,000--$50,000 starting salary

· Weekly Pay

· PTO

· Benefits

· Bonus

Required Qualifications

· Recent college graduate or 3+ years' direct experience

· Ability to take nighttime and weekend on-call

· Office 365 (Word, Excel and Outlook)

· Understanding of scheduling and systems management

Desired Qualifications

· Knowledge of WellSky, Carebridge and Santrax systems

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Memphis, TN 38125: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to take on-call roughly every six days after hours?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Office: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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