Job description

Job description

Looking for a career not just a job?

How about a career with an employee-owned company in a dynamic industry? Electrical distribution is rapidly changing, and our employee-owners are empowered to meet these evolving challenges and opportunities by being decisive and innovative. We act like owners, solving problems and taking care of customers because we have a stake in the game.

Details and Benefits:

• Pay starts at $16/hr and up based on experience with yearly merit increases
• 12 days of PTO to start with an added day each calendar year
• Yearly retirement contributions via our ESOP and optional 401k
• Day shift position with up to an hour lunch

Employee Stock Ownership Plan (ESOP)

We take pride in the work we do each day. We know we’re part of something bigger than ourselves — when our customers are successful, we are successful. In return, we share in the growth and prosperity of our company, including company-contributed ESOP contributions, determined by the company’s profits for the year (unlike 401(k) plans where employees contribute their own money). The company-paid retirement, profit-sharing bonuses and our strong stock growth give you an opportunity to amass significant personal wealth.

JOB SUMMARY

Coordinates, organizes and performs day-to-day functions of office operations and procedures to ensure organizational effectiveness, efficiency and a more productive work environment. Provides support for the branch staff and assists customers face-to-face as well as over the phone promoting sales and technical assistance.

RESPONSIBILITIES

Essential Functions

• Completes various office support duties, which may include welcoming visitors, operating a multi-line phone system, providing administrative and office organization, establishing and maintaining systems and procedures, ordering office and warehouse supplies, coordinating office equipment and their maintenance contracts.
• Completes software support projects that include data entry.
• Files, copies, faxes, scans, manages the mail, and other office related duties.
• Coordinates meetings and assists branch manager with organizing and administering special events and trainings.
• May be responsible for coordinating the collection and reporting of payroll information and/or expenses for employees.
• Answers in-coming telephone calls and greets walk-in visitors.
• Acts as the local contact for HR, IT help desk, Power of Wellness (POW), and cleaning service in the branch.
• May coordinate security badges, security for doors and complete usage reports.
• Maintains office equipment.
• Performs the appropriate functions in SAP to ensure office support and receptionist areas run efficiently and accurately.
• May enter invoices, answer customer balance inquiries, issue debits and credits and resolve sales tax issues.
• May prepare daily deposits, complete cash and bank reconciliation, review vendor statements, reconcile purchasing credit cards for the brand and driver statements, and code accounts payable invoices.
• May complete data entry for orders.
• May conduct shop testing of meters.

Non-essential Functions

• May act or assist as quality coordinator for the location; managing issues, documentation, audits, manuals, processes and flow charts.
• May be responsible for the receiving of in-coming freight and checking material for damages or shortages and follow up with processing of defective materials if necessary.
• May be responsible for, or assist with hotel accommodations, restaurant reservations, and catering services, as needed.
• May monitor supplies and manage recycle programs.
• May be responsible for or assist with processing returns and warranty/repair processing.
• May balance and reconcile petty cash and cash drawer.
• May review statements and work with AR/AP to ensure funds are properly allocated and available.
• May sign and notarize documents to complete daily business.
• Performs other duties as assigned by supervisor or designate.

QUALIFICATIONS

• Two-year business, accounting or office degree or the equivalent in work experience.
• Prior knowledge of general accounting duties, operating a variety of office equipment and a switchboard preferred.
• Ability to read, write and speak English required.
• Prefer good working knowledge of PC for Windows, the Microsoft Office Suite, Internet, Email and SAP software.
• May be required to obtain Notary Public certification within 90 days of service.

COMPETENCIES

• Excellent interpersonal, written and verbal communication and reading skills.
• Ability to accept challenges and provide excellent service.
• Ability to effectively plan and organize.
• Ability to successfully manage multiple demands.
• Ability to be flexible and manage changing priorities.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

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Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Charlotte, NC 28208: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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