Job description
QA Assistant
Quality Conservation Services-Rancho Cucamonga, CA
$16-$18/Hour
Full-Time
Monday-Friday
We are hiring an enthusiastic person who can work with our team in Rancho Cucamonga as a QA Assistant!!
Job Summary: Quality Conservation Services (QCS) provides free energy conservation improvements to qualified middle- and lower-income households in selected California communities under contracts funded by California utilities, including Pacific Gas & Electric (PG&E), Southern California Edison (SCE), Southern California Gas (SCG) and Southwest Gas (SWG).
We have an immediate opening for a QA Assistant at our Rancho Cucamonga facility! This is an entry-level position and requires a high degree of accuracy. The ideal candidate has great customer service and telephone speaking skills, is motivated to be productive with limited supervision, is detail-oriented, and has basic computer skills for working with Microsoft Word and Excel.
Responsibilities:
- Perform telephone QA for existing customers.
- Review work orders and paperwork to ensure compliance with program rules and standards.
- Track results of QA efforts and report results to management as required.
- Other quality control steps as required.
Qualifications & Skills:
- Knowledge of general office procedures, email, and data processing. Detail-oriented with the ability to ensure a high degree of accuracy and consistency.
- Basic computer skills working with Microsoft Word and Excel.
- Great customer service skills, especially when speaking with customers over the phone.
- Ability to sit at a computer and make calls for an extended period.
The list of responsibilities and qualifications is intended to describe the general nature of the work being performed and is not an exhaustive list of all responsibilities, duties, and skills required for this position. This position is a sedentary position
Benefits:
- Paid Training
- Medical, Dental, and Vision plans are available
- Paid Time Off (PTO)
- 401k
- Overtime
Interested applicants should respond to this ad.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
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