Job description
What is the
Henry Schein ONE
Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.
Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!
If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!
Scope of Responsibilities:
- Identify the best product and enroll consumers in a Savings Plan Product
- Drive continuous sales goal achievement and results in a high performing sales environment
- Achieve/Exceed monthly sales and performance goals/KPIs.
- Develop a strong relationship with consumers, connect meaningfully and communicate professionally
- Educate consumers on features and benefits of the policies and calculating premiums
- Enroll consumers through Inbound and Outbound calls driven by company’s marketing efforts
- Follow a structured call flow process focused on sales and compliance.
- Demonstrate transitional up-selling skills by offering additional benefit products or services
- Navigate through multiple system applications to fulfill consumer requests, research inquiries, create leads for follow up and update consumer information.
- Process orders, forms, and enrollment application
- Document all call information according to standard operating procedures
- Actively participates in training and coaching on an ongoing basis to improve performance
- Adhere to all position and company policies, follow scripts and designated sales processes
- If Licensed to sell Dental Insurance, agent will ensure that all insurance applications are submitted in accordance with company policies and procedures with efficiency, quality, and accuracy.
Qualifications and Candidate Profile:
- Required: Presently hold an active Florida 215-license. License must comply with State Continuing Education requirements.
- Required: 2-3 years of Call Center Sales experience
- High-energy personality, enthusiastic, ambitious, positive attitude
- Possess assertive sales orientation with a passion for helping others
- Organized, detail and process oriented, customer focused, self-motivated, team player
- Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
- Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
- Exhibit a demonstrated track record of quality/compliance adherence.
- Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
- Bilingual (English and Spanish) or multilingual is a plus.
- Proficient key-boarding skills and Microsoft Office desired.
- Dual screen usage abilities a must!
- Ability to work a regular 40-hour work schedule and willingness to work overtime during high-volume periods
COMPENSATION:
The posted range for this position is $16.00 - $18.00/hr which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
The posted range for this position is $16.00 - $18.00/hr which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
This position is eligible for a $10,000-$20,000 commission target annually.
EXCELLENT BENEFITS AVAILABLE:
Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO , Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities
Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO , Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
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