Our Mission, Vision, & Model of Care

At Union Community Care, our purpose is to spark equity through patient-led healthcare that welcomes and strengthens our communities by integrating body, mind, and heart through 360 care urgent sick care, behavioral health support, social support, family medical care, dental care, and a pharmacy all in the same area or nearby our 11+ locations throughout Lancaster & Lebanon.

We envision vibrant and healthy communities supported by inclusive healthcare that embraces each patients unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others.

We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity.

We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our community because we are our community. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.

What it means to be a Federally Qualified Health Center

Union Community Care is part of a larger movement of Federally Qualified Health Centers (FQHCs), which are community-based, non-profit organizations that provide a full range of primary and preventive healthcare to their communities.

FQHCs are created by individuals in a community coming together with a mission to improve access to healthcare for those who are looking for a health home, those who dont have health insurance, those who are under-insured, and those who are under-resourced, medically underserved and vulnerable. Every FQHC is different, but they all care for patients in a hyper-local, culturally-welcoming, and free-to-be setting.

FQHCs are vital resources in any community, and uniquely offer discounted rates or fees for medical and preventive dental services, 340B program savings on medications, and good faith estimates.

JOB SUMMARY
Reporting to the Chief People Officer, the HR Specialist, Talent Managements primary responsibility is to oversee and administer processes and procedures related to recruitment, retention, onboarding and placement, employee relations, policy interpretation/distribution and compensation. The position supports and assists all human resource programs and activities, ensuring legal compliance and implementation of the organizations mission and talent strategy.

SPECIFIC JOB DUTIES
1. Coordinates hiring process end-to-end for all positions across Union Community Care.

• Screen resumes and job applications.
• Conduct initial phone screens to create a shortlist of qualified candidates.
• Interviews candidates in-person.
• Tracks appropriate hiring metrics.
• Conducts New Hire & Exit Surveys, reviewing and sharing trends for improvement.

2. Coordinates and initiates outreach efforts with schools, training programs, community programs and other community partners.
3. Proactively seeks, registers and attends external recruitment opportunities.
4. Performs all appropriate onboarding functions for new hires related to background screening, credentialing, confidentiality and safety requirements.
5. Delivers onboarding for all new hires.
6. Collaborates with hiring managers to create or update job descriptions.
7. Posts accurate and polished job descriptions in various locations to reach a diverse pool of candidates.
8. Partners with department leaders to coordinate student experiences, to include all appropriate onboarding requirements.
9. Maintains all appropriate Human Resources files and documents as required by law, such as but not limited to the I-9. Ensures data integrity of HRIS system.
10. Communicates with department leaders and applicants in regards to status of position.
11. Conducts Human Resources audits of various items for personnel files, payroll and other HR related programs.
12. Performs other work-related duties as assigned.
13. Ensure compliance with federal and state regulations and guidelines.
14. Performs other duties as assigned to support the HR Department and talent strategy.
15. Maintains knowledge of trends, best practices, regulatory changes and new technologies.
16. Maintains highest level of confidentiality.
17. Provides training to hiring managers on interviewing techniques and assessment methods.
18. Responds to staff HR inquires within 24 72 hours.

POSITION REQUIREMENTS

• Bachelors degree in Human Resources, Business, related field or equivalent work experience. (essential)
• Minimum 2 years of experience supporting a recruitment function.
• Professional HR certification required or obtained within 1 year of employment.
• Deep understanding of Labor Law and employment equity regulations.
• Efficient HR administration and people management skills.
• Excellent record keeping skills.
• Knowledge of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works comfortably under pressure and meets tight deadlines.
• Superb computer literacy with capability in email, MS Office and related HR software.
• Organizational and conflict management skills.
• Strong decision-making and problem-solving skills.