Guest Services Supervisor - Blockade Runner Resort Wrightsville Beach
Full Time
Wrightsville Beach, NC
Posted
Job description
ABOUT TRAILBORN
Trailborn
was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. Trailborn’s debut location will launch in 2023 at the entrance to Rocky Mountain National Park in Estes Park, Colorado, with hotels to follow in the Grand Canyon, Mendocino, CA, Highlands, NC, and Wrightsville Beach, NC. This is just the beginning.
THE ROLE
Boutique Resort Seeks Individual with Exceptional Customer Service
As Wrightsville Beach’s Premiere Destination Resort, the Blockade Runner Beach Resort has fifty years of experience in providing sensational customer service, shaped by the luxury of being a part of the coastal culture of one of the most beautiful and serene beaches on the North Carolina Coast. Each employee, trained and empowered, is responsible for providing a guest experience that is not only enjoyable but unforgettable.
We are seeking a qualified and driven candidate for the position of Guest Services Supervisor to assist the manager and guest services team. The supervisor will perform all front desk related activities as well as manager on duty functions as needed. The perfect candidate will have a positive and approachable attitude perfect for creating, maintaining, and nurturing guest relationships. Visit blockade-runner.com to learn more about our resort!
We are looking for an individual with the following qualifications:
- High school diploma required
- Associates or Bachelors preferred
- Proficient in Microsoft Word and Microsoft Excel
- Previous customer service experience required
- Professional verbal and written communication skills
- Driven personality with desire to learn and progress
- Open availability - mornings, evenings, weekdays, weekends, & some holidays
- Must be able to stand for up to eight hours a day
BENEFITS PACKAGE
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Competitive Salary
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Team Member Hotel Discount Program
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Uniforms Provided
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Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
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Paid PTO beginning after ninety (90) days of employment
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Immediate eligibility for 401k and employer match
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Team Member Awards and Recognition programs throughout the year
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Food and Beverage Discounts
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Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
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