Job description

Job Description

At the Holiday Inn Resort, we strive to provide our staff with an enjoyable work experience, while encouraging growth within our company. We are searching for energetic customer-service oriented individuals who can promote positive guest relations while ensuring a safety-first culture for our guests and staff members.

What is the job?
Cart Drivers are responsible for ensuring the safe transportation of guests to and from the Guest Parking Lot. Cart Drivers make themselves available in the front of the hotel as well as in the parking lot so that guests are consistently provided with quick and convenient transportation. Drivers must use caution and situational awareness when driving while. As one of the first team members guests interact with during their stay, customer service is made a priority by focusing on positive guest experience and survey recognition.

Routine duties include:

• Transport guests from hotel to the parking lot.
• Share knowledge of area's attractions, restaurants, and points of interest to guests.
• Portray a visible and vivacious attitude exuding hospitality.
• Utilize time management skills to ensure guests arrive and depart in a timely manner.
• Ensure the highest standards of guests’ safety and assist guests with boarding, loading, and unloading of luggage, etc.
• Maintain the cleanliness of the cart on a daily basis.
• Ensure carts are put on charge when not in use and
• Communicate with management/other departments concerning any cart issues.
• Maintain a fun and friendly attitude towards guests.
• Assist with promoting positive guest relations via positive surveys and positive social media reviews.
• Other duties as assigned.

Required Skills/Abilities:

• Must be able to sit for long durations.
• Must have a valid Florida Driver’s License and be insurable by our company.
• Experience providing excellent customer service in a fast-paced environment.
• Able to perform high-quality work while unsupervised.

What we offer:

• Florida Blue Health Insurance
• Metlife Dental & Vision
• Short-term and long-term disability
• Life insurance
• Sick days
• Paid vacation time (PTO)
• World wide hotel discounts (IHG)
• Referal Program
• Quarterly Incentive Programs (Employee Recongition & Safety Culture)

Experience:

• Customer service: 1 year (Preferred)
• Driving experience: 3 years (Preferred)

APPLY TODAY:

Human Resources, Holiday Inn Resort,11127 Front Beach Rd. Panama City Beach, FL 32407At Holiday Inn, we know a lot goes into planning a holiday. So we bring it all together.

Scampering feet in a kids’ club, raised feet in a lounge. Diving into a refreshing pool, dining on some tasty eats. Exploring our surroundings, discovering our activities.

So let’s talk about you. Ever dreamed of working beside the beach? Can your local knowledge and helpful nature bring experiences and families together? We thought so too – so come join the fun!

Your Day a Day:

• Transport guests from hotel to the parking lot.
• Share knowledge of area's attractions, restaurants and points of interests to guests.
• Portray a visible and infectious attitude exuding hospitality.
• Utilizes organizational and time management skills to ensure guests arrive and depart in a timely manner.
• Ensure the highest standards of guest's safety and assist guest with boarding and unloading.
• Maintain the cleanliness of the shuttle on a daily basis.
• Maintain a fun and friendly attitude towards guest.
• Other duties as assigned.

Required Skills/Abilities:

• Must be able to lift up to 50lbs.
• Must have a valid Driver’s License and be insurable by our company.
• Experience providing excellent customer service in a fast-paced environment.
• Able to perform high-quality work while unsupervised.

Competitive Hourly Pay + Tips

· Pay range: $10 - $13 (based on variety of factors) + Tips!!!

Schedule:

• Full time - Up to 40 hours per week.
• Part time – Flexible schedule / Up to 30 hours per week.

Shifts available:

· 3pm - 11pm

· Rotating shifts

What we offer:

• Florida Blue Health Insurance
• MetLife Dental & Vision
• Short-term and long-term disability
• Life insurance
• Sick days
• Vacations
• Worldwide hotel discounts

APPLY TODAY Human Resources, Holiday Inn Resort,11127 Front Beach Rd. Panama City Beach, FL 32407EOE/ Drug-free Workplace.

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Work Location: In person

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