Customer Service Representative

Full Time
West Valley City, UT 84120
Posted
Job description

This friendly professional will work directly with customers on in-home service appointments. They will perform home evaluations and report those evaluations to the customers. Items that will be inspected include Heating and Air Equipment, Plumbing, and Insulation. they will enter data into a tablet system. Responding in a timely fashion to customer queries, questions, and concerns. this individual will take care of our customers’ needs by scheduling follow-up appts, and performing minor mechanical repairs and maintenance.

Pay: Base pay starting between $17-$20 plus spiffs and bonus -$50k to $80k a year

Work Schedule: Monday - Friday or Tuesday - Saturday 40 hours a week, with some overtime.

Job Description:

  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Experience gathering customer information and demonstrating problem-solving skills.

Required Credentials:

No experience necessary

Paid training

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • West Valley City, UT 84120: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 2 years (Preferred)

Work Location: In person

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