JOB DESCRIPTION

CARE COORDINATOR

POSITION TITLE: Care Coordinator

EFFECTIVE DATE: 2022

PROGRAM: Care Coordination Team

REPORTS TO: CCP Supervisor

FACILITY: Gilmore OP

CITY: Lakeland/Bartow

JOB STATUS: Full Time FLSA: Non Exempt

Job Summary:

The Care Coordinator facilitates continuity of treatment for individuals while in psychiatric treatment and assists individuals in accessing the service delivery system subsequent to their discharge. Care Coordination is time-limited with a heavy concentration on educating and empowering the person served to engage in ongoing behavioral health treatment services.

General Expectations:

In the performance of their respective task and duties, all employees are expected to conform to the following:

a. Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.

b. Perform quality work within deadlines with or without direct supervision.

c. Interact professionally with other employees, customer and vendors.

d. Work effectively as a team contributor on all assignments.

e. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Essential Duties/Requirements/Activities:

• Facilitate linkage to identified services and serve as a point of contact, advocate, and informational resource for the individual.

• Conduct follow-up assessments/contacts and re-evaluate crisis plan as necessary.

• Coordinate client transfer process through review of documentation, insurance verification, and liaison between CSU and other referring organizations.

• Conduct crisis assessments/interventions, including co-existing disorders.

• Develop crisis action plan with individuals which may include connection to additional services based on the individual's needs.

• Maintain program documentation for statistical and outcome purposes as necessary.

• Concisely and correctly complete clinical documentation and related paperwork in a timely and professional manner.

• Review discharges from CSU and recent CRT engagements.

• Good leadership skills

• Good written and verbal communication skills

• Good interpersonal skills with peers and other agencies/organizations

• Good organizational skills and ability to handle multiple tasks

• Creative management and knowledge of community resources

• Ability to keep information confidential

• Ability to work with minimal supervision

• Ability to travel to multiple sites

• Provide timely, accurate, completion of required documents

Qualifications:

Education:

Bachelor's Degree in a Human Services field from an Accredited College or University

Experience:

Minimum of one (1) year of experience in mental health or related field.

Transportation:

Minimum 21 years of age

Drive personal vehicle and have own reliable transportation

Ability to pass Florida DMV license check

Must maintain 50/100 insurance requirements for Peace River Center designated drivers

Work Environment:

Fast paced work environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. The noise level in the work environment is usually moderate. Must understand and accept the possibility of exposure to inside environmental conditions such as communicable diseases and physical/verbal abuse from an out of control patient/client.