Job description

Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills.

Responsibilities include:

• Must be fluent in conversational Spanish
• Flexible schedule
• Match, assign and schedule caregivers based on skill level, availability and customer requirements
• Provide superior customer service and compassion for new clients and their families
• Receive and process incoming requests for new home care services
• Participate in after-hours, weekend and holiday coverage program

Specific requirements include:

• Superior customer service and strong communication skills (written & verbal)
• Excellent administrative and clerical skills
• Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange)
• Remain composed, professional with a positive attitude under pressure and excel in time management

Other:

• Troubleshooting and educate staff on how to use our call in & call out system
• Any other duties related to the position.

The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best.

Applicants must provide references who can confirm relevant prior work experience. (**References from any Managed Long Term Contract a PLUS**)

Job Type:

Full-time

What we offer:

**Supportive management team

**Paid orientation and training

**Monthly lunches

**Daily Snacks

**Yearly Bonuses

**Team building outings

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Home care: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person

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