Job description

Business Office Coordinator-Full Time

We are seeking an experienced and dynamic professional with a proven track record in Surgery Center Business Office or healthcare experience. The successful applicant will be driven and results-focused with a "can do attitude." We are committed to providing high quality service to our patients, our staff and our medical staff. As a member of the extraordinary leadership team, you will set the tone and culture for the center. The reward comes in offering outstanding care to our patients and in developing our staff. This prestigious position at our well-respected center is available to the right person.

Will report directly to the Administrator

The Business Office Manager (BOM) manages with the day-to-day operations of the business office.

Collaborates with the Administrator, Director of Clinical Services, Business Staff, Nursing Staff, as necessary to provide appropriate financial information and promote positive teamwork.

Serves as the first line supervisor for the business office staff and assumes a significant responsibility for maintaining financial documents.

Maintains positive employee relations and effective communications with physicians, staff and administrator.

Will lead an efficient, successful, highly focused customer service trained business office team including:

• surgery scheduling
• admissions/registration
• insurance verification
• patient financial counselors
• collections and billing

You will lead many process improvement initiatives

You will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure

DUTIES INCLUDE:
Directly supervises the Medical Records personnel, the Admissions and Scheduling personnel, and Accounts Receivable personnel.

Supervises and coordinates the reimbursements of patient accounts, accounts payable, claims processing, and cashiering.

Establishes and recommends credit and collection policies. Makes a recommendation for improvement. Establishes and implements a system for the collection of delinquent accounts.

Reviews billing and collection patterns and makes corrective recommendations.

Gathers and analyzes information. Develops new procedures to improve the quality and quantity of work processed.

Solves difficult payment and associated business office problems. Audits problem accounts.

Interprets and enforces third party payer rules and regulations, including Medicare requirements.

Supervises and trains/orients assigned personnel.

Initiates and answers pertinent correspondence. Prepares and writes reports. Maintains required records and files.

Maintains knowledge of and compiles with established policies and procedures.

Evaluates monthly Accounts Receivable reports prior to monthly closure of computer database.

Prepares monthly accounts receivable analysis and reviews with General Partnership.

Directs the medical record’s department in the maintenance of facility medical records.

Maintains regulatory and legal requirements of the medical records department.

Directs the preparation and distribution of the facility surgery schedule.

Coordinates the pre-admitting and interviewing processes for patients.

Audits accounts to assure compliance with applicable laws and regulations relative to fraud and abuse issues.

Supervises the analysis of costs and makes rate recommendation to ensure the appropriate income/cash flow.

Payroll and HR responsibilities

Conduct personnel evaluations for employees supervised.

Interview and hire personnel as needed due to staff changes.

Conduct departmental meetings.

Maintain strict confidentiality in regards to patient account status

Salary Range: $72K to $82K

Required Skills:
Required Skills:
Must be a high school graduate. 2 year degree preferred

Two- Five years' supervisory experience in a medical setting such as a hospital, ASC, physician's office, or surgery center preferred.

Two- Five years' experience with revenue cycle management

Experience working with physicians is desirable.

Communicates regularly and effectively both internally and externally.

Dynamic leadership skills to help direct, coach and motivate staff.

Mathematical skills required to calculate percentages, interest and practical application of account receivables and accounts payable functions.

Proficiency in accounting and ability to use computer automated accounting systems (Advantx).

Experience working with all types of third-party payers. (HMO, PPO, Medicare/Medicaid, etc.)

Excellent communication and organizational skills.

Ability to facilitate process improvement.

Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.

Salary Wage $65K to $85K

Salary wage is determined by experience and location

Required Experience:
Citrus Heights complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.

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