Job description

Auction.com is the nation’s leading online real estate marketplace focused exclusively on the sale of residential bank-owned and foreclosure properties via online auctions and live trustee sale events. By offering access to exclusive properties and technology designed to seamlessly connect buyers and sellers, Auction.com empowers residential real estate investors and financial institutions to achieve optimal, mutually beneficial results – to go beyond the bid.

Position Summary:
Be the face of Auction.com, the nation’s leading online real estate marketplace, and represent the company by conducting, co-hosting, and otherwise participating in live auctions, traditionally held on the courthouse steps. While you’re there, expect to interact with bidders while performing the necessary tasks to successfully complete an auction and multitasking to ensure all required processes have been met. You will also help your local community thrive by educating customers on how to participate in auctions and helping to turn houses into homes.

The Territory: Centered around Atlanta, GA but expect to drive up to 2-4 hours to travel to county courthouse auctions in surrounding areas.

The Schedule: Auctions are held the first Tuesday of each month. Additionally, there will be required training sessions, administrative tasks, and available resources to provide opportunities to improve skills while earning additional compensation. Each auction day typically requires anywhere from 2 - 6 hours of work. On average, you will work between 10-25 hours bi-weekly, however, hours fluctuate and are not guaranteed.

Responsibilities/Duties:
Upon completion of training, you may be eligible for promotion into the role of Auction Coordinator 2. As an Auction Coordinator 2, team members manage various functions of auctions and events both independently and with a team. This may include but not be limited to:

• Maintaining the highest level of professionalism with customers and on-site event location staff such as deputies, government employees, attorney’s, etc.
• Facilitating auction day processes.
• Maintaining event equipment and materials.
• Being a subject matter expert on customer resources.
• Professional communication and networking.
• Collecting customer information using our proprietary software.
• Auctioneering and bid tracking.
• Completing customer receipts.
• Completing event reports.
• Facilitating on-the-job training for event support roles.
• Participating in and contributing to scheduled training and team calls.
• Completing all tasks with high quality, efficiency, and attention to detail

The Ideal Candidate:

• Enjoys working in customer service and specifically enjoys interacting with and helping people.
• Is tech-savvy and has excellent technical troubleshooting skills.
• Is proficient in Microsoft Office.
• Has excellent listening, verbal and written communication skills.
• Has great adaptability and quickly grasps new concepts.
• Achieves high performance while managing several assignments.
• Thrives in dynamic environments and can think quickly on their feet.
• Works well independently and as a team while continuously maintaining a team mindset.
• Is comfortable leading and interacting with a crowd.
• Is patient, clear and concise when talking to customers.
• Is open to feedback and coaching.
• Has a high school diploma or equivalent as a minimum level of education.
• Has the ability to lift up to 50 pounds when needed.
• Has the ability to stand for long hours and outside in all weather conditions.
• Can regularly travel up to 2 hours to event locations in their personal vehicle.
• Prior auction experience is appreciated but not required.
• Must be able to attend 3-6 training sessions per month in person or remotely.

What’s In It For You:
Competitive pay, professional experience for your resume, a unique working environment (no office!), regular training opportunities for professional growth and development, employee recognition program, employee referral program, and eligibility to participate in the Auction.com 401k program. We also offer a competitive Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.
Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.

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