Job description

Company:

FirstService Residential transforms the property management landscape by providing professional association management services to over 8,600 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 17,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Position Overview:

Under the direction of the Benefits Manager, the Benefits Specialist is responsible for supporting the administration of the benefits programs, maintenance of all benefit records and files, providing superior customer service, addressing escalated requests, process documentation, payroll and benefit auditing. This position will also provide support with plan implementation, open enrollment, and compliance filing.

Essential Duties & Responsibilities:

• Work with vendor partners to coordinate events and resources that support the health and wellness initiatives of the organization.
• Provides administrative and troubleshooting support and follows through on projects initiated by the Benefits Manager
• Conducts regular data audits and payroll (pre and post payroll) audits to ensure proper eligibility maintenance and payroll collections and identifies gaps or challenges in file interface exchanges.
• Assist with annual compliance activities such as ACA reporting, 401(k) nondiscrimination testing, 401(k) audit and open enrollment in collaboration with the Benefits Manager.
• Conduct HR and associate surveys, gather requirements, form focus groups and present findings and recommendations to leadership in an organized manner to drive new initiatives and process improvements
• Handles QMCSO, QDRO, Medicare and Medicaid transactions, including communication with employees and government agencies or legal representatives.
• Other duties as required.

Education & Experience:

• Two (2) years of experience administering benefits for a large employer
• Hands on work experience

Knowledge, Skills & Proficiencies:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
• Requires a thorough understanding of the following employee benefits: life, AD&D, disability, medical, dental, vision, HSA, FSA, accident, hospital, critical illness, prepaid legal, identity theft, 401(k), nonqualified retirement plans, group umbrella.
• Experience with ACA, COBRA, ERISA, HIPAA, IRS §125.
• Skilled in written, verbal, and interpersonal skills with all levels of employees.
• Competency in multiple software programs and self-sufficient with Microsoft Office, especially Excel.
• Ability to maintain a high level of confidentiality.
• A strong team player with the ability to enforce the Company’s policies and procedures.
• Ability to lift 10-15 lbs.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your desired compensation range for this position?

Experience:

• administering employee benefits: 2 years (Preferred)

Work Location: In person

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