Job description
Non-Exempt / Bargaining Unit Posting - nonexempt
Local / Seniority Unit- 2500/3313
Date Posted – January 25, 2023
Deadline Date – February 1, 2023
Job Title – Claims Support Clk I
Department - 127140 Imaging and Support Services
Salary Grade - UD
Job Code - S334G
Number of Openings – multiple
Status – Regular FT
Shift – 9am - 5:30pm
Site - Detroit
- Receives sorts, ages and logs incoming mail/claims.
- Scans claim for completeness and aged multiple corporate receipt dates requiring priority.
- Checks basic subscriber, provider and eligibility information.
- Make corrections to claims.
- Handles general correspondence.
- Prepares internal claim forms and GI letters.
- Adhere to established standard as cited in Service Level Agreement.
- Process surveys and other seasonal corporate documents.
- Prep internal documents from various departments for storage.
- Index claims for retrieval via Content Manager.
- Perform other related duties as assigned.
- High school graduate or GED equivalent is required.
- Six (6) months experience in a high volume processing area. Ability to use/operate office machines such as desktop PC, calculator, reader printer, hand-held scanner, and photocopier.
- Knowledge of BCBSM claims flows/techniques including sorting, coding, and data entry, some of which may be specific to department.
- Knowledge of BCBSM claims processing terminology, some of which may be specific to department.
- Other related skills and/or abilities may be required to perform this job.
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