Job description

Barista Skills and Responsibilities:

• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Barista Qualifications / Skills:

• Listening
• Verbal communication
• Customer focus
• Customer service
• Basic safety
• People skills
• Action oriented
• Organization
• Selling to customer needs
• Attendance
• Client relationships

Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent preferred
• Prior café or coffee shop experience a plus
• Familiarity with telephone, office, and point-of-sale software

Job Types: Full-time, Part-time, Temporary

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Coffee shop

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Columbus, OH 43215: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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