Job Description:

Role Summary/Purpose:

The Vice President, Credit Product Commercialization will be responsible for providing credit support for the Growth Organization Product Development team. This leader will represent the Credit and Capital Management (CCM) function, lead the credit requirements/design, and coordinate the credit build to drive a faster growth and better execution for SYF and our partners.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• CCM point of contact for the Growth Organization Product Development team

• Collaborate with Product development team and provide credit support.

• Collaborate with Product development team and platform stakeholders to structure our SYF product roadmap, develop capabilities & features, identify gaps and outline commercialization game plan

• Bring in appropriate CCM subject matter expertise/strategy owners to set product vision, identify business requirements, write user stories, provide credit support from ideation/incubation to build and launch capabilities.

• Collaborate with product owners to deliver functionality/features across all 5 platforms.

• Lead credit aspects to commercialize new products across all 5 platforms

• Lead the product commercialization plans and set expectation for delivery of new functionalities.

• Partner with key stakeholders such as Credit COE strategy teams and product teams to help identify and prioritize ideas/features.

• Actively engage in PI (program increment) planning as part of the SAFe framework.

• Intensify our commercialization efforts and take a consumer-focused, proactive approach to meeting changing customer expectations and client needs.

• Provide credit insight to Growth Organization to assist in the development of innovative value propositions for all product development.

• Execute special projects as requested, including gathering/disseminating competitive intelligence, team meeting management.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree and 5+ years in consumer risk management, credit management, or similar role, or in lieu of a bachelor's degree, 8+ years in consumer risk management, credit management, or similar role

• 5+ years project management experience, preferred in an Agile environment

• 5+ years in credit products including Account Management, Collections, Authentication and Acquisitions

• Minimum of 3 years cross-functional team leadership management experience

Desired Characteristics:

• Strong influencing skills in a complex matrix working environment

• Strong Program Management, Project Management and/or Business Analyst experience

• Experience in the banking/credit card industry

• Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment

• High energy, self-motivated, with strong communication skills (verbal and written)

• Experience with Agile software development framework, acting in the Product Owner role

• Experience with SAFe framework

• Experience with managing direct reports or through a matrixed environment

• Experience working in a dynamic environment

• Experience working with a distributed team

• Experience working with technology

Grade/Level: 14

The salary range for this position is 115,000.00 - 230,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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