Job description

WFPP has a unique feel. We are a team of professionals from a variety of medical and personal backgrounds working daily to extend excellence in all that we do. We work individually and collectively to make a positive impact through commitment to continuing education opportunities that are both scientific and communication/team building centered.

We have hosted private CE events including a cardiac wet lab with organ dissection, Behavior In Action interactive presentation, CPR and OSHA certification, and Clinical pathology wet lab to share a few. We also "played hard" with Simple Adventures team building company, went canoeing in Proud Lake and swam at the damn with Heavner Canoe in Milford, tracked down zombies through a haunted warehouse, and meet with Michigan State Universities social worker together each quarter. Team members feel this allows a comprehensive approach to overall health and longevity and encourages our roles to be rewarding while we develop lasting relationships in an inclusive environment.

As a privately-owned veterinary clinic, we provide tailored medical care to each patient and spend dedicated time educating our pet parents on preventative care importance. Our standards are maintained as a collaborative effort between our DVM leadership team, medical supervisor, and AAHA’s standards that we utilize in all areas of practice. We offer prevention plans, encourage medical insurance enrollment, and practice both preventative care and illness/injury. Primarily we care for canines, felines, and pocket pets and are open to seeing more exotics dependent on joining team member comfort.

Essential Functions:

The following duties and responsibilities generally reflect the expectations of this job but are not intended to be all inclusive. The essential functions include the most significant tasks and are the essence of why the role exists;removing an essential duty would fundamentally alter the role.

• Maintain and uphold the Core Values and Mission Statement of Wixom Family Pet Practice

• Full supervisory responsibility for recruitment, hiring, promoting, retention, staff training and continuing education, performance development, performance management, teammate relations, disciplinary actions, and termination of direct reports. Position has general, overall responsibility for teammate decisions within the clinic.

• Responsible for improving employee satisfaction.

• Provide leadership to direct reports and strategic leadership to company; develop and foster a positive, fulfilling work environment within the division.

• Responsible for improving customer satisfaction and patient retention.

• Responsible for the appearance of the clinic (exterior and interior) given the importance that perception has on the patient.

• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.

• Develop positive work relationships with all levels of management and other departments; work collaboratively with field management, veterinarians and non DVM staff.

• Know, understand, implement, follow, and communicate to teammates all WFPP employment policies and procedures, and other opportunities within company.

• Identify and implement methods that enable all division teammates to excel in their assigned roles in a team environment; develop and foster a positive work environment.

• Follow and implement wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment; ensure compliance with all laws and regulations including Teammate Health and Safety Training Program and Mission Veterinary Partners healthcare clinical and safety standards.

Additional Functions:

• Oversee inventory counts and ordering.

• Attend practice manager meetings and training.

• Maintain OSHA compliance within the clinic.

• Oversee maintenance or troubleshooting on equipment as necessary including dental, anesthesia equipment, autoclave, lab equipment and fire extinguishers.

• Serve as a reception team member as necessary to cover vacations and sick calls.

• Open and forward mail as necessary.

• All other duties as assigned.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Experience:

• Veterinary: 1 year (Required)
• Team management: 1 year (Required)

Work Location: One location

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