Job description

Why work at Twin Cities Eye Consultants?

• We work hard to provide quality job opportunities with ongoing learning experiences and promote a healthy work-life balance for our team members!
• We provide free virtual mental health services to all of our employees!
• We're serious about employee engagement and that's reflected in our low turnover rates! We some great scores on our 2023 Employee Engagement Survey!
• We have passionate people here who strive to do our best for all patients at all times.
• We continue to innovate, improve, and grow!

Our patients and our staff are very important to us and we'd love to have you join our team to help provide quality care!

The Surgical Counselor is responsible for assisting patients with all aspects of pre-operative preparations to promote patient confidence in their medical care and to make the surgical experience as smooth as possible.

Job Duties include:

• Educating patients regarding surgical procedures, lens options, pre-operative and post-operative care
• Running IOL calculations, lens orders, charts and flow of surgery schedule
• Acting as an effective liaison between the patient, surgeon, co-managing doctor, and the surgical facility in all aspects of pre-operative preparations
• Scheduling patients' appointments including surgeries, pre-operative and post-operative appointments
• Arranging patient transportation, if needed
• Notifying patient of all scheduled appointments
• Preparing surgery folders and post-op kits.
• Collecting all pertinent information for upcoming surgery such as lens orders, insurance, financing and payment for IOLs, H&Ps, signed consent forms, and transfers to the surgical facility
• Answering all telephone inquiries from patients, their family, or primary care physicians regarding surgery and/or related concerns

We are looking for candidates who have:

• Two years or more experience in a surgical specialty practice, ophthalmology preferred
• Ability to travel between clinics as needed
• Excellent communication and interpersonal skills
• Strong attention to detail
• Analytical problem-solving skills
• Demonstrated ability to meet deadlines
• Ability to work independently and as a team member
• Demonstrated computer literacy.

Twin Cities Eye Consultants provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What hourly pay rate are you seeking for your next role?

Education:

• High school or equivalent (Required)

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Surgical or Specialty scheduling: 1 year (Preferred)

Work Location: In person

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