Job description

GENERAL MANAGER – STRETCHLAB Mercer Island

StretchLab is seeking an experienced Full Time Fitness Studio Manager to oversee sales, marketing and operations for our beautiful, brand-new studio that will be located at Mercer Island North end off I 90.

ABOUT STRETCHLAB

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering

one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their clients receive a world class stretching session. StretchLab currently has more than 160 locations open nationwide with immediate plans for expansion. Check more about it on https://www.stretchlab.com

ABOUT THE OWNERS

We are very passionate about Health & Fitness, we have worked in the corporate world doing sales, marketing & consulting with a cumulative 30+yrs of experience. We are young (at heart) entrepreneurs early in our journey and looking to hire a leader who will grow with us and help hire and develop an amazing team! We have franchise rights for 3 Studios in the East Side Suburbs of Seattle.

POSITION

The ideal Studio Manager will be primarily responsible for driving studio sales and memberships. They will be passionate about fitness and running a business in a collaborative way with the Owners. This role is comprised of 70-80% sales & marketing and 20-30% team management and studio operations. We are looking for someone whose is passionate, proactive and willing to learn and grow with our business. This position can evolve and grow into a General Manager/Multi Studio General Manager in the future, we are looking to invest time and energy to grow this role and person.

WHAT WE WOULD LOVE TO SEE?

• Strong experience and history of performance in retail/service or fitness sales
• Proven experience in the full lifecycle of lead management (generating, following up, and closing leads)
• Ability to achieve sales objectives across all revenue streams: memberships and retail
• Highly energetic, positive and enthusiastic team player with strong interpersonal skills
• Experience resolving employee and/or customer conflicts - we're looking for a proactive problem solver!
• Self-starter who is self-motivated and detail oriented
• Excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to recognize areas of improvement and make changes using good judgment.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Owns a car and is flexible to get hands dirty – working through Grass Root campaigns in and around the studio.

HOW DOES A DAY LOOK LIKE?

• Sales
• End to end Funnel management from driving consideration to conversion.
• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro class
• Contact and all prospects/leads to schedule stretches and enroll them in a membership
• Drive Membership sales through outside sales and business development efforts
• Marketing
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Create local content and manage the Instagram/Facebook page of the studio
• Studio Operations
• Execute a high level of customer service to all members and guests
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Collect out-standing dues
• Maintain cleanliness and organization of the stretch studio
• Enforce StretchLab policies and procedures
• Team Management
• Hire and manage staff and Flexologists
• Supervise Sales Representatives and Flexologists
• Studio trainings and organizing any team building activities
• Keep a positive engaging environment for the team and drive them to achieve their daily/weekly/monthly goals and targets
• Any other duties as assigned

COMPENSATION & BENEFITS:

• This position offers a competitive pay; based on experience & performance, plus a robust commission structure which is uncapped.
• Monthly medical stipend
• Tremendous growth potential within the company

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We follow the Washington government guidelines

Education:

• High school or equivalent (Preferred)

Work Location: One location

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