Job description
JOB DESCRIPTION: Stock Associate
IMMEDIATE SUPERVISOR: Store Manager/ Assistant Manager
RESPONSIBILITIES:
- Interacts in a positive, pleasant and prompt manner with customers in person and on the telephone.
- Assists with questions regarding merchandise, location of merchandise in store, pricing and promotions.
- Provides the highest level possible of service to all customers with the main objective of serving our retail customers.
- Maintains stock, cleans, dusts, displays and faces products for assigned area.
SKILLS, KNOWLEDGE & ABILITIES:
- Ability to communicate with customers, other employees and supervisors using verbal and written skills.
- Good telephone etiquette.
- Good interpersonal, communication and customer service skills.
- Knowledge and ability to use safe lifting techniques.
PHYSICAL DEMANDS:
- Ability to stand up to 4 hours at a time; up to 8 hours.
- Ability to reach overhead to grasp materials.
- Ability to sit, climb or balance, lift, twist, and bend, stoop or squat to floor level on a repetitive basis.
- Strength: regularly lift, carry, push or pull up to 50 pounds
- Manual dexterity
ENVIRONMENT AND PHYSICAL WORKING CONDITIONS:
- Working both indoors in controlled temperature, and occasionally outdoors in varying elements.
Additional functions and duties may be assigned by supervisors as deemed appropriate.
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