Bellman/Shuttle Van Driver Doubletree by Hilton Deerfield Beach-Boca Raton

Job description

Responsibilities:

• Show guests to room assisting with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
• Responsible for the cleanliness of the entrance of the hotel.
• Post the daily events board and entertainment board in the lobby.
• Maintain an open communication line through all shifts by proper use of intershift log.
• Deliver messages and valet to guest rooms.
• Perform pickups and drop-offs in the local area for the guests in a timely and friendly manner and inspect vehicles.
• Responsible for replenishing Made Market pantry, moving and storing merchandise as necessary to maintain appropriate stock levels.
• Comply with attendance rules and be available to work on a regular basis.
• Stock Made Market Daily and help with inventory.
• Perform any other job related duties as assigned.

Skills and Knowledge

• Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
• Ability to drive vans, limousines and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.
• Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
• Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.
• Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.
• Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation.
• Must have the ability to communicate in English.

Experience

• High school diploma or equivalent required.
• Hotel experience preferred.
• Clean driving record required.

Doubletree Deerfield is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status