A Shift Supervisor duty includes:

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual, events to keep the store operating to standard and to set a positive example for the shift team. (skill: works well under pressure)
• Anticipates customer and store needs by constantly evaluating environment and customers for cues. (skill: good planner)
• Communicates information to manager so that the team can respond as necessary to create the Third-Place environment during each shift. (skill: good communication skills)
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. (skill: management skills)
• Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. (skill: coaching skills)
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. (skill: attention to detail)
• Develops positive relationships with shift team by understanding and addressing individual motivation, need, and concerns. (skill: motivational skills).
• Executes store operations during scheduled shifts.
• Organizes opening and closing duties as assigned.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift (skill: attention to detail).
• Maintains regular and consistent attendance and punctuality. (skill: punctual)
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. (skill: attention to detail)
• Follows health, safety, and sanitation guidelines for all products. (skill: attention to detail)

From the above we can derive Required Starbucks Supervisor Skills:

• Attention to detail
• Coaching skills
• Works well under pressure
• Strong planning skills
• Excellent communication skills
• Management skills
• Motivational skills
• Punctual

Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation,

gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Additional Information

This job posting is for a position in a Starbucks operated by an independent licensee. This

means the independent licensee, and not Starbucks, Inc. is alone responsible for all

employment-related matters in the restaurant including, among other things, setting any

requirements for this job and all decisions concerning hiring, firing, discipline, supervisions,

staffing, and scheduling. If you are hired for this job posting, the independent licensee, and not

Starbucks, Inc., will be your employer.

This job posting contains some general information about what it is like to work in a Starbucks

but is not a complete job description. People who work in a Starbucks perform a number of

different tasks every day and this posting does not list all of the essential functions of the job

About Starbucks

Our story begins in 1971 along the cobblestone streets of Seattle’s historic Pike Place Market. It was here where Starbucks opened its first store, offering fresh-roasted coffee beans, tea and spices from around the world for our customers to take home. Our name was inspired by the classic tale, “Moby-Dick,” evoking the seafaring tradition of the early coffee traders.
Ten years later, a young New Yorker named Howard Schultz would walk through these doors and become captivated with Starbucks coffee from his first sip. After joining the company in 1982, a different cobblestone road would lead him to another discovery. It was on a trip to Milan in 1983 that Howard first experienced Italy’s coffeehouses, and he returned to Seattle inspired to bring the warmth and artistry of its coffee culture to Starbucks. By 1987, we swapped our brown aprons for green ones and embarked on our next chapter as a coffeehouse.
Starbucks would soon expand to Chicago and Vancouver, Canada and then on to California, Washington, D.C. and New York. By 1996, we would cross the Pacific to open our first store in Japan, followed by Europe in 1998 and China in 1999. Over the next two decades, we would grow to welcome millions of customers each week and become a part of the fabric of tens of thousands of neighborhoods all around the world. In everything we do, we are always dedicated to Our Mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Job types: Full-time

Education: No education required

Work location: On-site