Job description
Ford of Kendall located in Miami, FL. Ford of Kendall is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We are a family owned business and our goal is to make you feel like a part of our Ford of Kendall family.Are you a highly motivated individual with a positive personality and passion for working in a fast-paced, customer driven environment? If this sounds like you, then consider applying to join our team !
What we offer;
- Competitive Pay Plan
- Great volume
- Work with the latest technology
- Health, Vision, Dental and AFLAC insurance
- Company Paid Long Term Disability
- Company Paid Life Insurance
- Company Paid Employee Assistance Program
- 401(k) Retirement Plan Match
- Employee/Family Vehicle Purchase Program
- Vendor Discount Programs
- Potential for Growth
- Friendly Working Environment
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
Requirements
- High School Diploma or equivalent.
- Accredited training in service advisor skills, customer satisfaction and quality control.
- Automotive service advisor experience.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
- Must be willing to submit to a background check & drug screen.
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