Job description
- Bachelor's Degree or equivalent
- Direct experience managing teams and managers in complex matrix organisations
- Direct experience managing cross-functional stakeholders
- Business acumen in order to drive the business towards meeting specific Operations goals
Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as our goal is to meet their expectations.
The role of senior Operations Manager (or Head of Operations) is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the Site. Reporting directly to the General Manager of the building, you will be providing motivational and inspirational guidance to Operations and Area Managers, helping them develop themselves, their teams and every aspect of their departments.
What we offer
Key job responsibilities
The role of senior Operations Manager (or Head of Operations) is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the Site. Reporting directly to the General Manager of the building, you will be providing motivational and inspirational guidance to Operations and Area Managers, helping them develop themselves, their teams and every aspect of their departments.
What we offer
- Super-fast and dynamic environment
- Opportunities to start new initiatives
- Ability to initiate innovation
- Ability to influence on a global level
- Opportunities to streamline organisations and be part of a unique journey
Key job responsibilities
- Overall direction, coordination, and evaluation of all site Operations functions
- Maintain health and safety standards within area and promote a positive health and safety culture on site
- Identify and drive positive process improvements for the business
- Ensure site practices are fully compliant with legislation and policy
- Mentor, train and develop teammates for career progression and learning
- Measure and evaluate the departmental goals and all work processes
- Partnership with different teams to develop new operating opportunities
- Continuous improvement experience (Lean Six Sigma/Kaizen)
- Management experience in a manufacturing, production or distribution environment preferred; other industries are also welcomed
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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