Domosapiens embody an inclusive culture where we strive to go beyond, embrace data and win together. Our cloud-based platform transforms business by putting data to work for everyone in an organization, empowering all employees to be multipliers of business impact.

Position Summary

The Sr. Operations Analyst will work in our Client Services Operations group as the go-to operations support for several key CS groups. This role will partner with Client Services to manage core reporting, dataset integrity, ad-hoc analytics, app support etc. for our stakeholders. The ideal candidate must be able to manage complex data architecture and have the skillset necessary to troubleshoot & resolve data issues, build/maintain dashboards and effectively communicate with business owners. The function will work collaboratively with Client Services, Finance & Analytics as we aim to streamline our supporting operations.

Key Responsibilities

• Triage data and operations issues and communicate effectively with leaders and stakeholders;
• Manage complex data workflows, ETL and reporting;
• Work with internal groups to up-level operational excellence;
• Act as a central point of contact for CS related operations;
• Own and manage application administration.

Job Requirements

• 3-5 years in an operations-focused role, ideally in business intelligence and/or analytics;
• Strong analytical skills, and ability to troubleshoot issues;
• Ability to build, manage and improve complex ETL processes;
• Manage internal and external stakeholders through effective communication;
• Proficiency in SQL (Redshift/Javascript/Python a plus);
• Basic knowledge of financial processes such as invoicing and margin modeling;
• Past experience using a BI platform for managing operations (Domo experience a plus).

Domo is an equal opportunity employer.

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