Job description
Job purpose
Sr. Security Systems & Network Engineer (SSNE), responsible for enterprise security and infrastructure in the Data Center and 500+ Beacon branch offices in the US and Canada.
Duties and responsibilities
- Deliver exceptional customer service through evaluating and responding to production system problems and questions.
- Support day to day operation of critical business systems and the resolution of support request
- Maintain system compliance with security controls and standards.
- Excellent listening, written and oral communication skills with desire to deliver exceptional customer service to the user community.
- Maintain department goals and service level agreement for Incident Management.
- Develop, enhance, and leverage your leadership and project management skills by participating in large, medium, or small project teams focused on delivering business solutions that positively impact the bottom line.
- Work effectively in a team environment and demonstrate high ethical standards.
- Keep current on recent technologies, business initiatives and staff productivity tools.
Qualifications
Qualifications include:
- 8 or more years of experience developing, optimizing and supporting IT Infrastructure.
- Related technical certification, or a degree in one of the following fields:
- Information Technology
- Science or Computer Science
- Management
- Professional certification(s) (e.g., VMware VCP) desired.
- Must have comprehensive knowledge of LAN/WAN concepts
- Must have experience with Data Center Infrastructure and fundamental concepts
- VMware ESXi 7.0 and later
- Cisco unified computing system (UCS)
- SAN and Fabric management (EMC, Cisco, MDS
- Must have current Linux, Windows Server experience
- Experience with cybersecurity frame works (NIST, CIS (Center for Internet Security), etc.) and best practices for system configuration, patch management and vulnerability remediation
- Familiar with Cloud solutions e.g., (GCP, Azure)
- Experience with maintaining Enterprise backups
- Experience supporting and working with cross-functional teams in a fast pace dynamic environment.
- Professional, hardworking, positive attitude with a willingness to learn and apply multiple technologies to creatively exceed the customer’s expectations and drive business value.
- Quick learner with strong analytical, problem-solving skills that can produce quality work in a timely fashion.
- Time & work management skills that involve prioritizing multiple tasks to effectively deliver results.
- Demonstrate motivation and initiative and comfortable in a fast paced environment.
Working conditions
The job requires availability for travel, evening, and weekend work.
Physical requirements
There are no physically demanding requirements.
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