Job description

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Seafood department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions:

• Communicate company, department, and job specific information to associates.

• Develop adequate scheduling to balance customer volume with associate needs.

• Train and develop associates on performance of their job and participate in the performance appraisal process.

• Adhere to all local, state, and federal health and civil code regulations.

• Comply with all state, county and local weights and measures laws and labeling requirements.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Understand the basic methods of preparations for all seafood department products; respond to questions, and make product suggestions.

• Offer product samples to help customers discover new items.

• Inform customers of meat/seafood specials.

• Promote sales through intercom announcements.

• Understand the store’s layout and be able to locate products.

• Stay current with present, future, seasonal and special ads.

• Monitor and control expenses for the department.

• Note any discrepancies inventory/stocking conditions.

• Familiarity and compliance with all country of origin labeling and regulations.

• Plan, organize and supervise the inventory process.

• Train department associates on inventory/stocking and Computer Assisted Ordering.

• Ensure proper temperatures in cases and coolers are maintained.

• Observe scheduled shift operating hours.

• Develop adequate scheduling to balance customer volume with associate needs.

• Condition all products in assigned sections in accordance with company policy.

• Order products and supplies based on department needs.

• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

• Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

• Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

• Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

• Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

• Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

• Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

• Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

• Effective communication skills

• Current food handlers permit once employed

• Knowledge of basic math: counting, addition, and subtraction

• Must be 18 or older

• Ability to handle stressful situations

• Possess adequate knife handling skills

Desired Previous Job Experience:

• High school diploma or equivalent

• Second language: speaking, reading and/or writing

• Management experience preferred

Potential Career Path from this Position:

• Meat Cutter

• Other clerk positions

Physical Demands:

• Lifting up to 40# from 12” to waist throughout shift.

• Lifting up to 40# from waist to shoulder throughout shift.

• Lifting up to 30# from shoulder to overhead throughout shift.

• Lifting up to 40# from floor to waist throughout shift.

• Lifting up to 40# from floor to shoulder throughout shift.

• Lifting up to 30# from floor to overhead throughout shift.

• Objects lifted include, boxes of meat, poultry, and seafood.

• Carrying boxes of meat, poultry and seafood using both hands.

• Pushing and pulling carts, six wheelers, and trash cans.

• Gripping with a handgrip throughout shift.

• Reaching at arm’s length throughout shift.

• Rotation of trunk in all directions throughout shift.

• Forward bending throughout shift.

• Wrist position of neutral and palm up or down throughout shift.

• Static reaching throughout shift.

• Standing and walking on concrete, mats and tile floors.

• Climbing step stools and stairs.

• Operating a pallet jack.

• Team lift trash

• Stooping, crouching, or crawling throughout shift.

• Squatting throughout shift.

• Kneeling throughout shift.

• Using hands to finger, handle, and/or feel objects, tools or controls.

Tools and Equipment Used

Meat slicers, cash register, intercom system, computer, mops, brooms, mop buckets, knives, safety cutters wrapper, saws, grinders, meat racks, mesh gloves, band saw, tenderizer (cuber) cotton gloves, scale, goggles, and telephone.

Work Surface

Cutting counter, three-compartment sink, saw table, meat racks and meat cases.

Other Job Requirements

• Basic Math

• Seeing

• Touch

• Hearing

• Reading English

• Writing English

• Speaking English

Environment

Inside of a building, cold (freezers and refrigerators, coolers

Disclaimer

The physical requirements, job duties, elements, responsibilities, skill, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and may not be all of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or as the work environment requires.

Job Type: Full-time

Pay: $19.01 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• 2 years
• No experience needed

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Park City, UT 84098: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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