Benefits/Perks

• Career Growth Opportunities
• Fun and Energetic Environment
• Employee Discount

Job Type: Part-time / Full-Time

Compensation: Base plus commission 50K - 90K per year

If you have experience in the interior design/furniture industry and in retail sales, and are looking to make a career on this field, this might be your opportunity.

We are offering two positions as Part Time OR one position as Full Time Sales Associate and Designer in our store. Come to work for us! We have a great team that cares and supports each other. We excel in customer service because we treat everybody like family and our customers love that.

This is the place to be now. Lake Travis is one of the fastest growing areas in all Austin. This place is booming with new houses and developments. Our customers need our help more than ever. There is no limit for growth. It all depends on how much time and passion you want to invest on this job.

If all these makes sense for you, send us your resume! We want you in our team!

About the Company

Located in Lakeway, Texas, we are a family-owned and operated full-service furniture store, committed to delivering the highest level of customer service since 2006. We offer interior design consultations and a unique selection of furniture, accessories, and décor, including a wide variety of window treatments. Our goal is to always ensure the best service and satisfaction to our customers.

Role Summary

As a Sales and Design Associate, you'll be a critical member of the Embellish My Home team. To succeed in this role, you must be self-motivated, highly customer-focused, energetic, and achievement oriented. You'll work in the store showroom and be responsible for offering consultation and advice to customers, diagnosing their design and home furnishings needs, creating and proposing solutions, presenting product options, and answering questions regarding products. In addition to doing in-store sales, you'll also do home visits to provide customers with the best design solutions.

What You’ll Be Doing

Your job duties will generally include (but are not limited to):

• Performing daily sales activities, including closing sales, post-sale follow-up, opening and tagging merchandise, providing ship dates, entering data into the POS system, etc.
• Creating a memorable shopping and selection experience for all customers.
• Being an active listener to client’s needs in order to formulate desired solutions.
• Helping clients for space planning and recommending/ design furniture based on their desire.
• House visits eventually, if your qualifications allow you to represent the company on that extent.
• Providing clients with unsurpassed service, expertise, and convenience through product knowledge, sales and post-sale follow-up.
• Achieving monthly sales quotas and goals as defined by management.
• Making home visits as needed to provide customers with complete design solutions.
• Building and maintaining a working knowledge of current inventory, specifications, and information through regular product reviews, internal meetings, trade and industry publications, etc.
• Maintaining a professional appearance and attitude at all times.
• Organizing, updating and maintaining showroom literature and samples.
• Learning and using the POS system to look up pricing, inventory and availability, customer information, delivery dates, back-orders, etc.
• Answering incoming customer service telephone calls and calling customers to set up deliveries and follow up.
• Helping to maintain the showroom standards for general cleanliness and tidiness and following all store processes and procedures.
• Helping the team with floor set ups when changes are needed.
• Attending sales meetings and trainings.

Responsibilities

• Greet each customer with a smile and provide assistance while they are shopping
• Follow all safety and loss prevention procedures.
• Work at a register to ring up and carry out customer sales.
• Collect payments by cash and credit card
• Issue receipts and refunds to customers
• Take added responsibility for stocking, inventory, and store maintenance.
• Drive sales by participating in targeted product promotions and initiatives as set forth by the company.
• Develop and maintain solid product knowledge in order to best help customers with their selections.

Required Qualifications

• High school diploma required; College degree preferred.
• Valid driver’s license.
• Authorized to work in the USA.
• Retail sales or customer service required.
• Interior Design experience or a flair for design.
• Helping the clients for space planning and recommending/designing furniture based on their desire.
• Willingness to work well in a team environment
• Ability to quickly and accurately work a register
• Ability to read, count, write, and communicate clearly and effectively
• Ability to stand, bend, twist, stoop, reach, climb ladders, and lift light-medium weight (25 pounds) objects (rugs, art, accessories, with help of others).
• Ability to work at least 24 hrs a week during the week plus Saturdays, (closed on Sundays).

Required qualities:

• Friendly personality – you enjoy dealing with the public, and you’re optimistic, outgoing, and energetic.
• Deep passion for delivering exceptional customer service.
• Motivated by achieving sales goals through persistence, organization, and follow-up.
• Ability to connect and establish relationships with a wide variety of customers.
• Excellent communication, listening, and problem solving skills.
• Ability to prioritize and manage time effectively and efficiently.
• Self-motivated and receptive to coaching and learning new products.
• Multi-tasking capability – you’re experienced and comfortable with a fast-paced retail setting.
• Ability to work independently and in a team environment.
• Reliable and punctual.
• Ability to learn POS system with basic computer skills in order to access product information available online.
• Strong attention to detail.
• Professional demeanor and appearance – you’ll be required to wear attire appropriate for a retail sales environment at all times during work hours.