Revenue Analyst- The Roosevelt New Orleans, A Waldorf Astoria Hotel
Job description
Principle Responsibilities & Position Purpose:
The primary purpose of this position is data entry and analysis to gain experience in the hotel Revenue
Management discipline.
Percent
of Time
40 % Update, process, generate and distribute daily, weekly and monthly revenue management
reports in various systems, including Hiltons Revenue Management System, Netrez/OnQ
PMS, HILSMART, Key Hotel Marketing Reports Microsoft Word, Excel, Access,
Delphi/DMPE, and OnQ FMS, to include, but not limited to:
- Daily OnQ RMS report, Weekly Group Pick-Up Reports, Weekly Booking Pace Reports
seasonal, etc), Month-end Revenue Management, OnQ FMS, and Market Comparison
Reports.
- Data entry into various systems, including Excel, assist in preparation of the monthly
monthly no-show analysis reports and Demand Calendars.
- Development of new reports, as needed, to assist in preparation for the weekly revenue
- Maintain historical statistical data from all distribution channels. Analyze and present
20 % Monitor and analyze the competition daily and weekly through shop calls, the Internet to
identify selling strategies and market trends. Enter shop call information into database. Alert
DRM and ADRM of emerging trends.
15 % Maintain and enter accurate rate and demand information in Delphi/DMPE, NETREZ/OnQ
PMS and OnQ RMS in a timely manner. Which includes:
- Daily, weekly and monthly updates to transient demand, rack and ssg rates.
- Utilizing NETREZ/OnQ PMS to change rates on SRPs or inventory controls.
- Utilizing RMS to implement inventory controls.
- Maintain / monitor group inventory in CRS. Monitor / follow-up group cut-off dates in all
10 % Accurate preparation and distribution of daily and weekly occupancy forecasts.
10 % Provide administrative support for the Revenue Department to include:
- Light typing in Microsoft Word, with little direction as far as content, including weekly
- Answer, route and assist DRM and ADRM's with incoming phone calls.
- Faxing, as needed.
- Filing on a daily basis.
- Distribution of inboxes and outboxes.
- Copying of reports for distribution and for the weekly revenue management meetings.
the following supportive functions, with the percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the company.
- Answer other hotel team member's questions regarding revenue management in a friendly and
- Ensure that all room's statistics reports, including OnQ FMS, Report of Operations, and any other
- Ensure that all revenue management related systems are maintained, including: OnQ RMS, OnQ FMS,
Director of Front Office, Electronic Sales and Marketing Manager as needed
- Maintain an organized and clean work area and hotel environment.
QUALIFICATION STANDARDS
EDUCATION
Four year college degree required or equivalent work experience.
EXPERIENCE
Experience with travel industry reservation systems and hotel property management systems mandatory; Hilton
Hotel software programs preferred.
LICENSES OR CERTIFICATES
N/A
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or
required articles of clothing will be explained to you as a part of the orientation process.
What are we looking for?
A Revenue Analyst serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities
- Excellent organisation skills
- Ability to work well under time pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Demonstrated previous experience working in a revenue management or analytical role
- Relevant analytical qualification
- Knowledge of the hotel property management systems
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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