Job description
Class Valuation, a leading tech-enabled and industry leading appraisal management company (AMC) since 2009, is seeking additional
Remote Virtual inspection Specialists!
Do you want to be a part of the future of appraising and help to support our growing Digital Operations team? If so – Let’s get to work!
Join a team dedicated to modernizing the industry by bringing together the best people, processes, and technology to strengthen appraiser independence. Help us build the future of our profession!
PURPOSE OF JOB:
The Virtual Inspection Specialist is responsible for the quality of all Property Data Collections with special considerations for both GSE & client specific sensitivities & requirements. The Virtual Inspection specialist will review virtual inspections submitted by third party partners and for certain clients, complete virtual inspections firsthand.
RESPONSIBILITIES:
Essential Tasks:
- Review for Virtual Inspections completed for errors and GSE/client specific inconsistencies.
- Submit audit forms for each review completed.
- Provide direct feedback to third party partners in instances where there is certainty around missed items.
- Remain up to date with best Virtual Inspection practices as well as client & GSE specific sensitivities/requirements.
- Promote a social environment whereby questions are asked when uncertainties surface.
- Maintain quality that is in line with designated KPI targets (relates to both quality & speed).
- Work with peers and the Manager of Virtual Inspections to identify areas for process improvement.
- Serve as an educational bridge to external operations groups on an as needed basis.
- Facilitate the training and mentoring of any third party vendors with respect to the Virtual Inspection Process.
- Provide support in the management of the knowledge compendium by submitting real time learnings.
- Perform other duties as required by the Manager of Virtual Inspections.
- Document and properly notate all files with all touch points and relevant updates/communications.
- Support in other QC areas as directed by the Manager of Virtual Inspections or other leaders.
- Regular attendance is required.
SCHEDULE:
10a-7p, preferred, we also welcome candidates in PST and MST
A FEW THINGS WE OFFER:
- Competitive salary
- Valuable benefits including health, dental, vision, life, disability, and pet insurance coverage options!
- 401K with employer matching options
- Generous vacation accrual
- Health Care Savings Account (HSA) & Flexible Spending Account (FSA) options
- 7 paid holidays, 2 floating holidays
- Inclusive, family-oriented culture
Our Core Values:
Roll Up Your Sleeves
- No Job Is Beneath Anyone
- Do What Is Necessary
- Winners Work
Passion To Win
- Never Settle
- Every Detail Matters
- Embrace The Suck
Care And Respect For Family
- Support, Serve And Trust
- Golden Rule
- Work Family/Home Family Balance
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Class Valuation will be based on merit, qualifications, and abilities. Class Valuation does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, familial or marital status, pregnancy, childbirth, or a related medical condition, ancestry, citizenship status, disability or handicap, veteran status, arrest record or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, team member activities and general treatment during employment.
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