Job description
THE POSITION OF SUBSTANCE ABUSE COUNSELOR CONSISTS OF ASSESSING AND TREATING THE MENTAL, EMOTIONAL, OR SUBSTANCE ABUSE PROBLEMS; INCLUDING ABUSE OF ALCOHOL AND OTHER DRUGS.
Summary
This is a hybrid position in which you will be acting as the receptionist of the facility with the duties below, as well as, acting in a CDCA/Case Management capacity as needed.
Job Duties
- Greeting clients and visitors, checking and entering arrival time.
- Directing patients on scheduled appointments
- Clerical task: copying, filing, scanning, and etc.
- Maintain and prepare office documentation, electronic files, and client documentation
- Sort and distribute mail, as well as, collect and deliver outgoing mail/packages
- Keep common areas neat and clean (e.g., client waiting area, kitchen)
- Ensure all client facing supplies and forms are current and available and report when items need to be reordered
- Connect patients with needed and available community resources. Follow-up with clients and agencies as appropriate to document the use/success of the referral.
- Complete detailed reports on needs assessments and case management activities.
- Input accurate and complete case management data into the electronic patient database.
- Ensure that all documents submitted on behalf of a patient are valid and authentic.
- Assist patients in accessing community-based resources and acquiring the appropriate medical, social, educational, and employment resources.
- Connect patients with support groups and additional behavioral health resources.
- Assist patients in securing temporary and long-term housing.
- Assis in scheduling treatment appointments for patients and explain the treatment timeline and objectives.
- Provide crisis interventions and de-escalation techniques.
- Monitor and ensure that patients are seeing other healthcare professionals within and outside of Full Circle as required.
- Assure that documentation is completed in compliance with Full Circle requirements, regulatory agency, and best clinical practices.
- Coordinate patient care with the treatment team including clinical, medical staff, sober living, and other entities.
- Adhere to Full Circle policies and procedures, and professional code of ethics.
- Complete documentation utilizing the agency's designated Electronic Medical Record System, within a specified timeframe.
- Attend required meetings including but not limited to, individual and group supervision, treatment team meeting, and in-service training.
- Maintain current license and/or certifications as specified by Full Circle and credentialing boards (Ohio Chemical Dependency Professional Board).
- May provide various other services as needed including but not limited to group orientation and counseling.
Qualifications
- Must carry an active CDCA License.
- High school diploma or GED.
- Must be able to engage in a professional manner to engage staff, clients, families, visitors, and others as a Full Circle Employee
- Must possess basic computer literacy skills
- Must be knowledgeable of social services practices and procedures.
- Detail oriented and able to work in a fast-paced environment.
- Strong communication skills
- Basic computer skills to access and utilize the EMR
- A minimum of 1-year experience in mental health and/or addiction preferred but not required.
Salary
From $18.00 per hour
Schedule:
- Monday - Friday 8:00am-5:00pm, with a 60-minute lunch
Healthcare + Life Balance:
- Medical
- Health Spending Accounts (HSA)
- Dental Plan
- Vision Plan
- Life Insurance
- Aflac Plan Options
- Paid Time Off + Paid Holidays
- 401k with a Company Match
Recognition + Rewards
- Team Member of the Quarter
- Team Member of the Year
- Monthly Celebrations
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day Shift
- 8 Hour Shifts
- Monday to Friday
COVID-19 considerations:
Following CDC guidelines
License/Certification:
- CDCA (Required)
- Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
- Rehabilitation center
Medical specialties:
- Addiction Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Dayton, OH 45403: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
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