Quality Manager

Full Time
Ames, IA 50010
Posted
Job description

Hach

Hach is a world leader in the manufacture and distribution of analytical instruments, chemistry, software and service for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Hach will provide you the opportunity for robust career development.

Hach Mission

Ensure water quality for people around the world.

Hach Vision

We make water analysis better – faster, simpler, greener and more informative – via unsurpassed customer partnerships, the most knowledgeable experts, and reliable, easy-to-use products.

POSITION SUMMARY:

Make a difference - join us to ensure water quality for people around the world. The primary responsibilities of this position are to provide leadership, direction and hands on involvement in the implementation of an FDA compliant Quality Management System, continuous Quality Improvement Plans, and Lean / Six Sigma initiatives in support of strategic and policy deployment objectives. FDA responsibilities and requirements are for facilities with FDA regulated products. Provides leadership to QA/QE Team and collaborates with the Site Leadership Team to drive change and make continuous improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage, train and direct staff in the QA/QE department.

  • Implement and sustain a Quality Management System and site infrastructure to maintain compliance to FDA QSR, MDSAP, ISO13485 and ISO 9001 requirements.

  • Implement and maintain the Quality improvement process including establishing multiyear targets for achieving the company’s strategic quality objectives.

  • Drive the development of quality related policy deployment objectives and action plans.

  • Provide recommendations for the identification and selection of quality improvement projects.

  • Ensure the promotion of awareness of regulatory requirements throughout the organization to any employees/stakeholders involved with the regulated products

  • Lead quality improvement project and kaizen teams to deliver results.

  • Monitor, analyze, and report effectiveness of quality system.

  • Monitor and report on quality metrics and progress toward quality goals including internal, incoming, and external quality and complaint handling process.

  • Track, analyze and resolve customer quality problems reported via Global Customer Says.

  • Analyze internal quality defect data to define and resolve root causes.

  • Assist Purchasing in developing and maintaining supplier quality objectives, resolving supplier quality issues.

  • Provide “expert” level knowledge, training and consulting in six-sigma, design for six sigma and general quality improvement tools.

  • Lead process validation program, expert knowledge in IQ, OQ, PQ and equipment cleaning studies

  • Drive process control and capability of all processes, ensure culture of sustainment

  • Recommend test and inspection equipment as required to achieve quality goals.

  • Works with new product development teams on Design for Six Sigma and Design for Manufacturability aimed at improving product quality and reliability.


Other Non-Essential Functions:

  • Support development and training of problem-solving techniques

  • Other duties as assigned.

QUALIFICATIONS:

The ideal candidate is a talented professional who can develop talent, foster innovation and deliver results.

  • Bachelors (or higher) degree in Engineering/Science, preferable in chemical engineering, chemistry and/or technical area. (Or equivalent Experience)

  • 7 or more years-experience in a development, manufacturing and/or quality environment including experience in leading cross-functional teams

  • Formal training in quality planning, tools and analysis.

  • In depth knowledge of quality principles and technical tools (problem analysis, statistical tools, design of experiments, design for six-sigma, control charts and other quality methodologies) with the ability to train and provide consultation.

  • Experience with FDA-compliant design control, change control, process control and quality system management related to medical devices for facilities with FDA regulated products is required.

  • Certification in or willingness and ability to complete Black Belt Six Sigma Training.

  • Experience in a regulated industry is preferred; FDA, EPA, DOT and OSHA

  • Certification in or willingness and ability to complete: CQE and CQA

  • Strong computer skills (word processing, spreadsheets, graphics, statistical tools).

  • Must be able to set and attain goals and initiate action to resolve problems and improve products and processes.

  • Must be able to provide concise executive summaries of quality issues, changes needed or made, results delivered.

ENVIRONMENT

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to sit. The employee may occasionally squat, turn/twist, or reach. The employee is constantly using hands to: finger, handle, feel or operate objects, and computer keyboards. The employee is occasionally required to walk, stand, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell.

The employee must occasionally lift, carry, push or pull up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment consists of an indoor, work or home office environment with good ventilation, adequate lighting, and low noise levels.

The duties listed in job descriptions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

PRE-EMPLOYMENT TESTING

External hiring into this position is contingent upon the successful completion of a pre-employment drug screen and background check and possible credit history review.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

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