Quality Assurance Coordinator
Job description
POSITION SUMMARY:
This position is responsible for ensuring institutional compliance with the Virginia Department of Behavioral Health and Developmental Services, Virginia Medicaid Services, Tricare and Joint Commission. This position is tasked with ongoing compliance audits of current medical records.
PHYSICAL DEMANDS:
Must be able to...
1. Lift and carry up to 50 pounds
2. Stand, walk, kneel and reach while working with residents at times throughout the day
3. Use the full range of body motion including handling and physically restraining residents when necessary
4. Perform First Aid and CPR
KEY RESPONSIBILITIES:
1. The Quality Assurance Coordinator is tasked with auditing all clinical notes to ensure that the medical records documentation meet the requirements of the regulatory agencies mentioned above.
2. The Quality Assurance Coordinator must report regularly to the Director of Risk Management, Performance Improvement and Case Management regarding the results of their audits and prepare to disseminate this information to the appropriate department head.
3. The Quality Assurance Coordinator will prepare in-services and educational programs necessary to ensure that all levels of clinical staff are aware of the regulations and expectations of the above named organizations.
4. The Quality Assurance Coordinator must create and implement a system to determine if the education or in-services provided are having an impact upon staff documentation.
5. The Quality Assurance Coordinator must participate directly in any audit of the organization by the above named agencies and assist with reviewing the findings to ensure validity and developing action plans.
6. The Quality Assurance Coordinator must be a standing member of the Utilization Review Committee
7. The Quality Assurance Coordinator is responsible for responding to patient and family grievances within five days of recieving the grievance
8. Other duties assigned based on the needs of the facility
QUALIFICATIONS:
SKILLS, KNOWLEDGE AND ABILITIES:
A combination of mental health experience, auditing and knowledge of Virginia Department of Behavioral Health and Developmental Services, Virginia Medicaid Services, Virginia Medicaid Services, Tricare and Joint Commission standards. The required knowledge, skills, and abilities must be documented and observable in the application form and interview and can be verified by additional references.
- Must know how to gather and analyze data
- Must be detail oriented and possess superior documentation skills
- Must be articulate, assertive and able to communicate effectively (verbally and in writing) with employees and the management team.
- Must possess a basic understanding of and comfort level with medical terminology, residential treatment, clinical science/ pathology and psychiatric disorders.
- Must also demonstrate initiative, tact and good judgement
- Must have basic computer skills
EDUCATION AND EXPERIENCE:
A minimum of Bachelor's Degree in human services field (i.e. psychology, social work, counseling) is preferred. At least two years of recent experience in mental health work with this population.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Leesburg, VA 20176: Reliably commute or planning to relocate before starting work (Required)
Experience:
- ISO 9001: 1 year (Preferred)
Work Location: In person
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