Within the team structure, provides support to providers and other departments to ensure providers are in compliance with county and state guidelines which include the following responsibilities:

• Receive and process documentation to determine provider eligibility for subsidized child care programs. Review documentation for accuracy and approve or deny within a specified timeframe. Follow up with providers for missing or incomplete documentation. 20%
• Serve as the primary customer contact for their assigned caseload. 10%
• Maintain knowledge of the databases such as NoHo CARE, R&R NoHo, Laserfiche, Provider Portal, Connect, and IRS TIN matching to ensure compliance and accurate monthly reports such as the ISD Zip codes, QRIS, and Red Flag reports. 10%

• Associate’s Degree in the field of Child Development, Social Work, Human Services, Family Studies, or related field or 2 years equivalent work experience. Bachelor’s Degree preferred.
• Excellent verbal and written communication skills; ability to successfully interface with others.
• Excellent organizational skills; knowledge of general office procedures.

Review the job flyer for all the job details, requirements, and benefits: Provider Liaison

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)