Job description
Product Support Representative, Urbandale, IA
Bartech has an excellent contract opportunity with John Deere for an administrative assistant. As a Product Support Representative, you will serve as a lead for Product Support on agile product teams to ensure that worldwide customer requirements are delivered in our products. Some common focus areas for this role include serviceability, maintenance, and diagnostic needs.. Additionally, this role will:
Job Description
Bartech is an established and trusted staffing partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have.
Sounds Interesting? Apply today!
INDJD1
Bartech has an excellent contract opportunity with John Deere for an administrative assistant. As a Product Support Representative, you will serve as a lead for Product Support on agile product teams to ensure that worldwide customer requirements are delivered in our products. Some common focus areas for this role include serviceability, maintenance, and diagnostic needs.. Additionally, this role will:
Job Description
- Monitor data sources to identify and communicate product issues, then work collaboratively with the teams to provide resolution to customers
- Develop advanced product expertise and support development of product knowledge in others
- Create technical documents for training users on the products
- Assist with technical training activities for internal users and dealers
- Bachelor's degree in Agriculture or minimum 4 years equivalent experience in a related career field
- Open to new grads
- Customer support experience with interaction regarding products and services
- Knowledge of products, customers, markets, and competitors in the precision agriculture field
- Demonstrated software and electronic hardware troubleshooting skills
- Experience working with precision farming products
- Experience working with a John Deere dealer
Bartech is an established and trusted staffing partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have.
Sounds Interesting? Apply today!
INDJD1
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