Job description
Job Description:
Customer Service -
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Assists realtors, lenders and clients with questions and problems regarding upcoming settlements (i.e lender conditions, fees, taxes, homeowners, etc.)
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These individuals are in constant communication with the agents giving them status updates for their closing. Besides updates they also need to contact the agents and let them know of any requirements, such as lender conditions or title binder requirements/issues that were discovered at the time of the title search.
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They also communicate with the lender on a daily basis exchanging information, such as fees, taxes and conditions associated with the upcoming settlements.
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This person will also periodically deal with the clients directly to obtain information if there are no agents involved with the file.
Processing -
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Processing the file for settlement. (This individual is responsible to gather information from the real estate offices, lenders, tax collectors, sewer/water authorities, etc. to make sure that we collect all of the necessary information needed to produce a settlement sheet, which is a breakdown of all fees being charged to both the buyer and sellers at the time of closing.)
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In the midst of gathering information they must also be prepared to address any issues/problems that develop. These problems could range from incorrect mortgage information to title insurance issues to conflicts between buyers and sellers.
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After they gather this information, they must enter the data into Core, which is the program that produces the settlement sheet.
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This employee is also responsible for preparing other documentation in Core that is needed for the settlement, such as deeds, affidavits, releases and 1099's.
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In addition to those documents they receive the lenders' packages, which contains the documents that the lender expects us to have signed by the buyer on their behalf. They make copies of this package, check it for accurate information and place it in settlement order.
Minimum Requirements:
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High School diploma or equivalency
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Ability to meet deadlines while managing time in a constantly changing environment
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Strong attention to detail and communication skills (verbal and written)
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Proficient in Microsoft Office (Word/Excel).
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Must possess strong analytical and problem-solving skills
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1-2 years of processing or industry-related experience preferred.
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Employment Type
Company
Exciting News
About Us
Our Title Group is a leading full-service title and settlement services company, serving real estate companies, corporations, and financial institutions in support of residential and commercial real estate transactions. Headquartered in Mount Laurel, NJ, the Title Group is a nationally managed family of companies operating as a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® - the Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.
You’ll find our commitment to diversity reflected in our achievements:
- Recognized as one of the World’s Most Ethical Companies since 2011
- Anywhere has also been designated a Great Place to Work since 2019
- Named one of LinkedIn’s Top Companies in the US.
- Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With diversity, we succeed together. We hope you’ll join us.
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EEO Statement
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