Job description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Job Title: Principal Site Reliability Engineer
Department: Cloud Infrastructure Engineering
Summary:
We are seeking a Principal Site Reliability Engineer to join our Kubernetes-focused team in Cloud Infrastructure Engineering. CIE ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services. We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second on Hybrid cloud architecture, all while sustaining growth at a meteoric rate. We enable an operating system for medical offices that removes administrative complexity, leaving doctors free to practice medicine. But enough about us, let’s talk about you.
You are an engineer with a passion for working hands-on with the latest and greatest cloud technology. You want to use the newest tech, but you want to do so in a large environment so you can see how that technology is used when scale matters. What’s most important to you is learning new things, and you’re seeking the best environment to enable that growth for yourself and your team.
The Principal Site Reliability Engineer is a highly skilled and experienced individual who is responsible for leading the design, implementation, and maintenance of our Kubernetes platform, while integrating with the various services which form athenahealth’s technology stack. You are an expert in AWS’ technology offerings (including EKS, ALB, EC2, and IAM), and have familiarity with building a cloud at scale, while being mindful of adhering to (and authoring) guardrails.
This role will be responsible for working with a team of engineers to develop and implement new features, troubleshoot problems, and ensure that our platform is scalable, reliable, and secure. The ideal candidate will have a deep understanding of Kubernetes and hybrid cloud computing, as well as strong leadership and communication skills.
Responsibilities:
- Lead the design, implementation, and maintenance of our Kubernetes platform
- Work with a team of engineers to develop and implement new features
- Troubleshoot problems and ensure that our platform is scalable, reliable, and secure
- Work with other teams to ensure that our platform meets the needs of our business and stakeholders
- Establish standards and best practices for our stakeholders to better achieve success, specifically around Kubernetes & containers
- Stay up-to-date on the latest cloud computing technologies and best practices
- Mentor and train other engineers
Qualifications:
- Demonstrative experience with Kubernetes and container based orchestration
- 8+ years of experience with cloud computing (preferably AWS)
- Familiarity with release engineering tooling such as Git, Jenkins, artifact management, Jira
- Familiarity with open-source tooling such as Ansible, Puppet, Terraform, Prometheus, Grafana, Kibana
- Strong understanding of software engineering principles and practices
- Strong leadership and communication skills
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
About athenahealth
- Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
- Our Location: This role will be based remotely. Our Global Headquarters is in Watertown, MA, just a few miles from Boston. We have three other US locations in Atlanta, Austin and Belfast, ME.
- Our Culture: At athenahealth, our employees (or “athenistas”) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.
- Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at
taoperations@athenahealth.com
for assistance.
https://www.athenahealth.com/careers/equal-opportunity
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