About Us:

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title:

Patient Access Representative - 996423

Location:

Fort Lauderdale-Davie, Florida

Work Type:

Full Time with Full Benefits

Job Category:

Non-Exempt

Hiring Range:

Pay Basis:

Hourly

Subject to Grant Funding?:

No

Essential Job Functions:

1. Acts as the patient registrar according to the clinics established policies such as verifying demographics and insurance information, and providing patient support to ensure optimal patient service.

2. Reviews data in clinical information systems to ensure accuracy.

3. Receives and processes payments from patients according to the clinics established policies and procedures to ensure optimal revenue collection.

4. Obtain and enter all pertinent patient information accurately as required to register patients in the QRS system.

5. Update any new patient information in the QRS system and print this information so it may be inserted into the chart.

6. Process any information needed to do a payment arrangement.

7. Direct patients to appropriate department waiting areas.

8. Process patient walk-ins and triage with attending physician.

9. Request charts for walk-in patients.

10. Answer questions for patients at the facility.

11. Collect department mail and disseminate the mail in a timely manner ensuring that physicians receive medical reports as quickly as possible.

12. Confirm appointments for the next day.

13. Relay messages between doctors and patients at the health center.

14. Mail out information on health center services to patients who request it.

15. Act as a back up for other QRS job functions and is cross-trained in Medical Records and Referrals.

16. Make sure that doctors have provided all the necessary information to bill a patient or their insurance. This would include items such as diagnosis, ICD-9 codes, etc..

17. Schedule appointments for patients who are checking out and may need follow-up appointment, and for individuals who come to the health center in person and need to schedule an appointment.

18. Do end of the day charge entry close-out, deposit, credit card close out, and adjustment close-out for each department in your area.

19. Other duties as assigned by supervisors.

20. Performs other duties as assigned.

Marginal Job Functions:

1. Keep workplace orderly and professional in appearance.

2. Travel to other Health Center locations as necessary.

3. Act as coverage for referrals.

4. Assist medical records staff as needed.

5. Assist the office staff in special projects as required.

Required Knowledge, Skills, & Abilities:

1. Computer literate.

2. Adept at data entry/word processing.

3. Excellent organizational skills.

4. The ability to quickly relay messages to the appropriate personnel.

5. Computer proficiency in Windows based software.

6. Familiarity with medical terminology.

7. Ability to work in a fast paced environment.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

1. Ability to communicate effectively with others.

2. Ability to work cooperatively with colleagues and
supervisory staff at all levels.

3. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.

4. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards.

Job Requirements:

Required Certifications/Licensures:

Required Education:

High School Diploma or Equivalent

Major (if required):

Required Experience:

Minimum of one (1) year work experience in a medical business office.

Preferred Qualifications:

Bilingual- Spanish.

Is this a safety sensitive position?

No

Background Screening Required?

Yes

Pre-Employment Conditions:

To ensure a safe learning environment for students and staff, as a condition of employment the selected candidate will need to provide proof of a completed COVID-19 vaccination prior to commencement of employment or an approved exemption and reasonable accommodation.

Sensitivity Disclaimer:

Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.