Job description
JOB: Parts and Inventory Specialist
EMPLOYMENT/FLSA STATUS: Full Time, Regular, Non-Exempt
NORMAL WORKING HOURS: 7:00am – 5:00pm, Monday through Friday
THIS JOB MIGHT BE FOR YOU IF you’re a career-minded HVAC and Refrigeration Parts Specialist, however, we are going to be upfront – the way we work doesn’t suit everyone. We do things a bit differently – our Service Technicians and Mechanics work in geographical teams assigned to a Regional Service Manager, responsible for the overall business health and performance by delivering sustained excellence in the marketplace. YOU are the excellence and we will ensure you have the training, guidance and support necessary to deliver exceptional customer service to those in the field as well as our operations team.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
As a Parts and Inventory Specialist, you will deliver customer service to the field in order to assist in the research and procurement of Parts and Supplies for our technicians and clients as well as aiding in the Inventory and Warehouse aspects for the organization. You will become a partner with our Preferred Customers by consistently delivering exceptional solutions to both predict and prevent equipment failure, ensuring their equipment is running at full capacity with limited breakdowns. You will:
Order parts for field technicians by reading source documents, verifying order information for correctness, and entering data into specific software fields;
- Produce accurate and timely administrative documents, such as parts order forms, quote sheets, work orders, time sheets, receipts, and truck stock inventory;
- Locate and correct data entry errors or report them to supervisors;
- Maintain logs or activities and completed work and store completed documents in appropriate locations;
- Receive all truck freight shipments and label upon arrival;
- Daily check-in of UPS/FEDEX deliveries with communication to Dispatch Managers;
- Check in all Warranty parts returned to headquarters and assist in processing/shipping Warranty returns;
- Work with assigned staff and Preventive Maintenance technicians to order and pull filters and belts required for job;
- Process all local order pick-ups and returns;
- Assist with weekly consumables and restock shipments;
- Follow safe work practices and accident prevention procedures;
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
High School Diploma or equivalent
- 3+ years’ experience in Parts and Inventory Management with a focus on HVAC and Refrigeration parts
PREFERRED QUALIFICATIONS/REQUIREMENTS
3+ years’ experience in the restaurant industry/reactionary services organization
- Forklift experience
BENEFITS FOR YOU INCLUDE:
Comprehensive benefits program including Blue Cross Blue Shield insurance, Free Life Insurance and Short-Term Disability coverage, Paid Time Off, 401(k) and profit-sharing plan just to name a few.
- Professional Growth and Development – we want you to view your time with REMCO as an investment in your future, one that pays dividends along the way. The longer you stay with REMCO the wider the breadth of professional opportunities and experience you will gain.
WORK ENVIRONMENT/PHYSICAL DEMANDS
This job operates in a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role regularly works in outside weather conditions. The employee occasionally works near moving mechanical parts in high, precarious places and is occasionally exposed to wet and/or humid conditions, ambient air, temperature extremes, fumes or airborne particles, traffic, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate, but occasionally high. The Overall Physical Demands of this job are considered Medium.
COMPANY OVERVIEW
Restaurant Equipment Maintenance Company, a Smart Care Company, is one of the largest full service CFESA (Commercial Food Equipment Service Association) restaurant equipment parts and repair companies in the nation. Our offices are geographically located in order to provide parts and service under the Advanced Mechanical Plus name in Ohio, as REMCO in Tennessee, Alabama, Florida, Mississippi, and Louisiana, and as TBS Southeast in Texas. Our companies offer opportunities for qualified people who want to grow in our reactionary service organization.
We are an Equal Employment Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, gender, gender identity, marital status, pregnancy, race, national origin, ethnic origin, color, disability status, veteran status, religion, sexual orientation or any other protection guaranteed by local law.
If you are applying to a position and you are an individual with disability or a disabled veteran status, religion, sexual orientation or any other protection guaranteed by local law and would like any type of assistance to submit an application or to attend any recruitment or selection event, we would like to help you to ensure that your experience is as smooth as possible. If you need assistance, information, or answers to your questions, feel free to contact us or have any of your representatives contact Human Resources Toll Free at 1-800-538-9550. This method of contact has been put in place ONLY to be used by those internal and external applicants who have a disability and are requesting accommodation.
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