Job description
New Mexico State University is a comprehensive land-grant institution of higher learning accredited by the Higher Learning Commission of the North Central Association of Colleges and Universities. An active research university, NMSU anchors the southern end of New Mexico’s Rio Grande Research Corridor, exceeding $140 million in research and public service expenditures. NMSU is classified as a Hispanic-serving institution by the federal government with a total minority enrollment over 48%. Home to the state’s NASA Space Grant Program, NMSU is located in Las Cruces, which features desert mesas, the farmlands of the Rio Grande Valley, and the Organ Mountains, an extension of the Rocky Mountain chain. The University is committed to building a cultural diverse educational environment.
Job Duties and Responsibilities
Provides NMSU Global Campus support and guidance as a student’s single point of contact for all matters related to financial aid opportunities, including but not limited to federal grants, loans, work study, and state, institutional and private scholarships. Follows federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. Acts as an NMSU Global Campus advisor to students, potential students and families, enforces regulations and policies, serves on appeal committee, creates academic plans for students with Satisfactory Academic Progress (SAP) issues and recommends solutions on how to improve their status. Effectively presents federal, state and scholarship aid information to individuals, small and large groups. Leads policy research, implementation, documentation, and training of entire NMSU system.
Classification Summary
Provides support and guidance as a student’s single point of contact for all matters related to financial aid opportunities, including but not limited to federal grants, loans, work study, and state, institutional and private scholarships. Follows federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. Acts as an advisor to students, potential students and families, enforces regulations and policies, serves on appeal committee, creates academic plans for students with Satisfactory Academic Progress (SAP) issues and recommends solutions on how to improve their status. Effectively presents federal, state and scholarship aid information to individuals, small and large groups. Leads policy research, implementation, documentation, and training for entire NMSU-system.
Classification Standard Duties
Meets with students, prospective students, families and community groups to provide information on all available federal, state and scholarship funds, eligibility criteria for each and the application procedures. Perform need analysis according to federal Title IV methodology, review and verify accuracy of applications and complete the packaging of awards for eligible applications. Revise existing awards to reflect changes in eligibility or allowable budget adjustments. Exercise professional judgement in adjusting a student’s application to accommodate documented, qualifying special circumstances. Maintains proactive contact with students and creates solutions to potential setbacks that may affect student retention and works collaboratively with other departments to address and/or resolve issues. Participates in the development, implementation, documentation and training of departmental procedures, as appropriate. Conducts student orientations, entrance and exit interviews in accordance with federal, University and agency guidelines.
Knowledge
Basic knowledge of financial aid programs.
Skills
Demonstrated skill in personal computing, including Microsoft Office products.
Research and interview techniques for the purpose of recording, classifying and interpreting factual information.
Abilities
Research and interview techniques for the purpose of recording, classifying and interpreting factual information.
To utilize electronic calendaring functions, access on-line student services forms and academic programs.
To provide financial aid information and advice to a diverse student, prospective student, family and community population. To interpret and apply federal, state, institutional and private rules and regulations.
To build and maintain excellent working relationships with faculty, staff, administrators, students and general public. To exercise professional judgement in line with federal and state regulatory guidelines.
Required Education
To provide financial aid information and advice to a diverse student, prospective student, family and community population. To interpret and apply federal, state, institutional and private rules and regulations.
To build and maintain excellent working relationships with faculty, staff, administrators, students and general public. To exercise professional judgement in line with federal and state regulatory guidelines.
Bachelor’s degree in a related field.
Required Experience
No previous work experience required.
Equivalency None Preferred Qualifications Required Certification/License Special Requirements Other Departmental Requirements Standard Work Schedule Standard (M-F, 8-5), Shift: Other Shift If not a Standard Work Schedule, please describe
The position will have work days/hours that are conducive and appropriate for the adult learner population.
Physical Work Location State Alternative Work Arrangement may be an option. Physical Work Location County, if in New Mexico May have Alternative Work Appointment opportunity Work Site Contingent Upon Funding Contingent upon funding Bargaining Unit Eligible Posting Announcement Statement This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME). Tenure Track Posting Date 05/04/2023 Closing Date 05/19/2023 Anticipated Job Begin Date (optional) Anticipated Job End Date, if applicable (optional) Open Until Filled No Special Instructions to Applicants
The electronic application is the
official document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.
Quicklink for Posting https://jobs.nmsu.edu/postings/50680
Working Conditions and Physical Effort
Environment
Work is normally performed in a typical interior/office work environment.
Physical Effort
No or very limited physical effort required.
Lifting Requirements
Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
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