As Office Manager, you are a key team member supporting the work of management and other staff. You are

responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day

operations of The Ground Guys of Elgin and St. Charles. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are adept with technology, organized, detail oriented, can anticipate needs, and complete important tasks

without being asked. You are self-motivated, thrive in fast moving environments, and can manage time to

effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers

and are able to effectively manage a variety of situations on a day-to-day basis.

Specific Requirements:

• Directs and coordinates the administrative services in the office such as:

o Microsoft Office (WORD, Excel, PowerPoint)

o Reports

o Mail/Post Office

o Appointments

o Answering the phone with “It’s a great day at The Grounds Guys, A Neighborly Company. This

is _____. How may I help you?”

• Performs QBO related tasks including:

o Billing

o AR/collections

o Payables

o Expense data entry

o Reporting of sales and payroll taxes

• Works closely with the sales & production teams to ensure good flow of communication and data. This

includes a variety of software, websites, documents, and reports to include:

o GGPro

o Microsoft Office

o Franconnect

o CES

o CareerPlug

o Broadly

• Performs personnel related duties by:

o Running hiring ads to ensure the company is always recruiting.

o Managing CareerPlug and setting up interviews.

o Insuring payroll hours are turned in to the payroll company in a timely manner or does payroll

in-house, whichever is directed by the owner.

o Creating hire packs (W-4, I-9), etc.

o Assisting with new-hire orientation.

o Ordering uniforms as needed. Keeps a small amount of inventory for new hires and

replacements.

• Manages social media:

o Facebook, Instagram, LinkedIn

o Responds to both positive and negative Google reviews

• Helps with business safety program:

o Ensures safety meeting documentation is put in the safety manual

o Ensures OSHA log is up to date and accurate

o Assists in Workers Compensation Claims

• Maintains office staff as needed by recruiting, selecting, orienting, coaching, and

counseling/disciplining.

• Becomes familiar with The Grounds Guys of Elgin and St.Charles's clients and employees
• Keeps office supplies in stock and orders as needed
• Keeps workspace organized
• Takes initiative to drive our Code of Care and abide by our Code of Values