Neuroscience Clinic Patient Representative

Full Time
Little Rock, AR
Posted
Job description
Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open positions.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page.

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Type of Position:

Job Type:
Regular

Work Shift:
Sponsorship Available:
No

Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

The safety of our team members at the University of Arkansas for Medical Sciences is our top priority. For this reason, successful applicants for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with our Student & Employee Health Services dept. UAMS will adhere to all federal, state and local regulations and will obtain necessary proof of vaccination prior to employment to ensure compliance.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):
  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
UAMS is an
Affirmative Action and Equal Opportunity Employer
of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more:
For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu
.

Department:
ICE | NUSL Clinic Access Staff OP C

Department's Website:

Summary of Job Duties:
The Patient Representative (PR) works under general supervision counseling patients on their financial status and obligation. The Patient Representative will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The Patient Representative will be responsible for processing high risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The Patient Representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.

Qualifications:
  • Bachelor's degree in Business, Healthcare or related plus three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment OR high school diploma/GED plus seven (7) years of experience in business office administration including three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment.
  • Must have computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
  • Knowledge in basic medical terminology and registration experience required.
Preferred Requirements:
  • CHAA certification.
Responsibilities:
  • Schedules, reschedules, and coordinates appointments using hospital software by performing visit notifications to patients, pre-registration of patients as needed, inputs and/or updates accurate patient information.
  • Processes walk-ins, creates new patient charts, access systems for orders, works patient portal and maintains tracker board for multiple departments.
  • Schedules surgeries and/or tests. Issues school/work excuses, sends out no show letters, takes patient photos for centricity.
  • Conducts insurance verification and benefit explanation by running eligibility on patients, performs ABN completion.
  • Conducts authorizations and pre-certifications, tracks pre-authorizations maintains referrals.
  • Enters benefit and authorization information input PCT. Obtains OON waiver and coordinates completion of OON wavers.
  • Maintains initial plan of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communicates any medical record issues.
  • Collects and post payments and issues receipts.
  • Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit & batch POS dollars, and must complete deposit agreement.
  • Counsels patients on any and all related financial information i.e. hospital discounts and reviewing Medicaid screening. Monitors patient balances using the matrix payment method.
  • Completes UB value codes, inputs daily charges and reconcile charges. (Charge Entry may not be applicable in all areas, some areas utilize e-billing).

Additional Information:
Stand
Occasionally
Sit
Frequently
Walk
Occasionally
Bend, crawl, crouch, kneel, stoop or reach overhead
Occasionally
Lift and carry weight
10 lbs or less
Push and pull weight
10 lbs or less
Use hands to touch, handle or feel
Frequently
Talk
Continuously
Hear
Continuously
Taste or smell
Occasionally
Read, concentrate, think analytically
Continuously
Physical Environment
Inside Medical Facility Environment
Noise Level
Moderate
Visual Requirements
Far visual acuity
Near visual acuity

Salary Information:
Commensurate with education and experience.

Required Documents to Apply:
List of three Professional References (name, email, business title), Other (see special instructions for details), Proof of Veteran Status, Resume

Optional Documents:

Special Instructions to Applicants:
This position must provide proof of education.

Recruitment Contact Information:
Please contact
askrecruitment@uams.edu
for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site
UASYS
Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:
Yes

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs