Job description
Job Summary
Responsible for engineering, certification, and operation of Optical, Ethernet, and IP products and services. Requires a strong understanding of Layer 1, 2, and 3 principles with practical application across multiple HW/SW vendors. Must be able to work individually and as part of a team while multi-tasking and adapting in a fast-paced environment. Requires excellent internal communications skills with occasional customer interaction. Provides tier 2 & 3 support for the NOC including 24x7 on-call rotation.
Key Responsibilities
- Develop and execute test plans to certify products and services
- Publish MOPs/EDPs for delivering new services, maintenance, upgrades, and augments
- Assist with capacity planning
- Configure and troubleshoot optical transport, carrier Ethernet, IP/MPLS, and SD-Wan
- Provide technical expertise and support to various internal departments
- Participate in 24x7 on-call rotation
- Other duties as assigned
Skills and Qualifications
- CCNP, JNCIP, CCIE, JNCIE, or related certifications and/or experience preferred
- 5+ years of engineering service provider networks (Optical, Ethernet, and/or IP/MPLS/SD-Wan)
Proficiency with one or more of:
- DWDM, ROADM, GPON/FTTH optical transport
- Metro Ethernet Forum (MEF), carrier Ethernet (EPL, EVPL, ELAN)
- IPv4/v6 including BGP, OSPF, MPLS, SD-Wan
- Knowledge of network security standards and best practices
- Knowledge of common network monitoring and security utilities
- Self-starter
- Able to perform detailed work both individually and with team members
- Strong documentation, communication, and presentation of methods and results
Hardware and Software Platforms and Vendors
- Nokia 7750 and 7360, Ciena, Cyan, Juniper, Cisco, Accedian, Transition, Fortinet, Palo Alto, Arbor, A10, BTI, TurinMS Office, Visio, Planet Operate, Blue Planet/MCP, Circuit Vision, Service Now, Versa Networks, Velo Cloud, VMWare, Ubuntu/Linux, Vaonet, Cacti, Python, Perl, REST/JSON
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