Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Dickinson Financial Corporation and its two family-owned banks-Academy Bank and Armed Forces Bank-have a long history of service to our clients and the communities in which we do business. Our commitment to a diverse, equitable, and inclusive environment contributes to immediate results and the long-term success of people. We recruit service-minded talent to deliver Fast, Easy, and Personal banking that is welcoming to all, while having fun and doing good things along the way!

Summary:

The Mortgage Sales Manager is responsible for leading a team of Mortgage Bankers to achieve the bank’s production goals. The Mortgage Sales Manager’s primary responsibilities will be the recruitment, motivation, training, and retention of Mortgage Bankers. Additional responsibilities include actively participating in local realtor, builder and other lender relevant trade associations and actively managing the loan pipeline. The Mortgage Sales Manager will report production results to management on a regular basis. The ideal candidate will need to have a proven track record of successful sales management, strong recruitment history, extensive industry product knowledge and organizational skills. The Sales Manager may have individual production, but this will be secondary to primary responsibility of team development.

Principal Accountabilities:

• Origination of mortgages through a team of mortgage originators.
• Achieve, Annual/Quarterly/Monthly production and activity goals based on departmental objectives.
• Evaluate Mortgage Banker performance and provided feedback monthly.
• Provide the Mortgage Bankers with sales and product training as needed.
• Supervises others, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing, and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Will typically supervise a staff of a minimum of 7 associates. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion.
• Ensure Mortgage Bankers follow set bank policies and procedures so that all loans are quality products and in compliance with bank, regulatory and investor requirements.
• Work with the VP of Operations to ensure a process of high client service is consistently delivered.
• Responsible for coaching, motivating, and training Mortgage Bankers through joint sales calls.
• Ensure work premises constitutes a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business.
• Understands, embodies, communicates, and instills corporate initiatives and vision, including the six Pillars of Success.
• Maintains client information in complete confidence.
• Completes other specified duties as assigned.
• Regular attendance required, working at the assigned worksite, or assigned remote location during regular business hours and/or assigned hours.

Minimum Qualifications:

• High school diploma, GED, or equivalent education is required.
• Minimum of 3 years’ experience in residential mortgage sales management.
• Strong knowledge of home purchase transactions.
• A good working knowledge of loan underwriting guidelines, processing and closing functions.
• At least 5 years' experience working on FHLMC/FNMA/FHA/VA programs and guidelines, as well as other conventional investors and mortgage insurers.
• Proven track record of successful Mortgage originator recruitment.
• Ability to coach and provided feedback to team.
• Ability to hold the team accountable for performance.
• Excellent verbal and written communication skills.
• Ability to work under pressure.
• Must maintain all required licenses and registration, including NMLS registration.
• Travel up to 20% within the local area is required. If transporting oneself, a valid drivers license in the primary state of residence is required.

Preferred Qualifications:

• Proven track record of managing and recruiting high-performing mortgage lenders.
• Ability to make day-to-day business decisions reflecting the bank’s visions, values, and ethics.
• Excellent pipeline management skills.

Physical Requirements:

The work environment is typical of a standard office or retail banking setting. Position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. The position is sedentary, involving sitting most of the workday. Position requires the ability to transport oneself from one local work site to another local work site via automobile or public transportation on a regular basis. Exposure to the elements is possible while outdoors. Position requires occasional lifting and/or the exerting of up to 5 pounds of force. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required.