Job description
Master Service Technician
What We Offer
- Medical, Dental and Vision Insurance
- Life and Disability Insurance
- 401K Retirement Savings Plan
- Paid Time Off
- Paid Holidays
Technician Specific Benefits
- Shop equipped with the newest technology and equipment
- Uniforms provided ( with a nominal $4.00 a week launder fee)
- Discounts on products and services
- Work environment OSHA certified to current Air Quality Standards
- Highly productive shop
- Career advancement opportunities, promote from within
- ASE and state inspection certification reimbursement and all training expenses paid to further your career
- Continued education, manufacturer hands on and web based training
- Clean and professional work environment
- Competitive wages
Purpose:
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Responsibilities:
- Performs complex diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
- Participates in Service Training programs required for the development of skills and knowledge
- Performs diagnosis and repair in the field as required
- Mentors Service Technician Trainees and Service Technicians
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time and material used in performing assigned duties
Skills & Qualifications:
- 5+ years of experience performing service repairs
- Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician’s specialty
- Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
- Excellent skills in operating vehicles and equipment used for diagnostic purposes
- Ability to use Service Advisor and basic computer functions
- Ability to lift at least 75 lbs. repeatedly
- Master Service Technician certification preferred
- High School Diploma or equivalent experience required; Associates degree preferred
- Valid driver’s license required; CDL (Commercial Drivers License) and fork lift license preferred
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